IBM · 11 hours ago
Associate Business Transformation Consultant 2026 – ServiceNow
Austin, TX
Full-time
Onsite
New Grad, Entry LevelIBM is a leading technology and consulting company seeking an Associate Business Transformation Consultant to join their Associates Program. In this role, you will assist clients with the implementation and support of ServiceNow solutions, leveraging your business knowledge to drive effective solutions and enhance client experiences.
Business DevelopmentBusiness Information SystemsCRMData ManagementFoundational AISoftware
Responsibilities
Assist clients in selection, implementation, and support of ServiceNow platform solutions
Make strategic recommendations and leverage business knowledge to drive solutions for clients and their management
Facilitate or support business case development, proposals, presentations, workshops, meetings, and stakeholder interviews
Develop process maps to understand 'As-Is' and 'To-Be' scenarios
Use IBM's Design Thinking to help solve client's challenges
Qualification
Required
Ability to translate business solutions into technical requirements
Openness to assist clients in the design, architecture, process transformation and development, functional implementation, and support of various ServiceNow domains and industries as needed
Ability to thrive in an ever changing, technology-based Consulting environment
A passion for innovative ideas, coupled with the ability to understand and assimilate different points of view
Exceptional quantitative analysis skills and ability to derive recommendations informed by data and insights
Willingness to travel up to 100%
Preferred
Assist clients in selection, implementation, and support of ServiceNow platform solutions
Leverages business knowledge to drive solutions for clients and their management
Drive to overcome the most challenging or difficult obstacles and look for ways to improve results
Ability to handle multiple tasks concurrently and meet deadlines, while maintaining focus in an environment with conflicting demands
Majors: MIS, Business/Finance/Accounting, Supply Chain Management, Industrial Engineering, Computer Science, Information Systems, Business Analytics, Human Resources
Certifications/Programs: ServiceNow experience, or credentials, ANY cloud certifications (e.g., AWS, Azure)
Experience: ERP class projects, capstone migrations, internships on ERP teams, exposure to FI/CO, MM, SD or logistics processes
Skills/Tech: Presentation Development, AI experience, Python, Java, JavaScript, Excel modeling, process mapping
Other: client-facing internships, consulting clubs, strong process orientation, and documentation skills
Candidates should have experience through internships, project work, or coursework in one or more of the following areas: IT Service Management, Any domain specific Process Automation or systems implementation projects, Business process analysis (IT, Finance, Procurement, HR, Supply chain, Customer Service etc.), Database design or development, AI or Cloud-related projects
Benefits
Support for ServiceNow certifications
IBM Consulting badges
Continuous learning opportunities
Ongoing mentorship
Career development
A culture that values curiosity
Initiative
Long-term growth
Company
IBM
IBM is an IT technology and consulting firm providing computer hardware, software, infrastructure, and hosting services.
Founded in 1911
10001+ employees
H1B Sponsorship
IBM has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3032)
2024 (3301)
2023 (2160)
2022 (1809)
2021 (1157)
2020 (2669)
Funding
Current Stage
Public CompanyTotal Funding
unknown1973-07-19IPO
Leadership Team
Alain Bénichou
Chief Executive Officer, IBM Greater China Group
Alex Yang
CTO and Chief Architect
Recent News
2026-02-04
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