Hyatt Vacation Ownership · 2 hours ago
Senior Sales Manager ($10,000 SIGN-ON *POTENTIAL)
Lahaina, HI
Full-time
Onsite
Mid, Senior Level
$116K/yr - $152K/yr
4+ years expHyatt Vacation Ownership is seeking a Senior Sales Manager for their Kaanapali Beach location in Lahaina, HI. The role is responsible for proactively soliciting and handling sales opportunities while building long-term customer relationships to achieve sales objectives.
HospitalityInternetTravel Accommodations
Responsibilities
Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative
Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc
Develops relationships within community to strengthen and expand customer base for sales opportunities
Manages and develops relationships with key internal and external stakeholders
Provides accurate, complete and effective turnover to Event Management
Monitors all day-to-day activities of direct reports
Participates in sales calls with members of sales team to acquire new business and/or close on business
Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence)
Identifies new business to achieve personal and location revenue goals
Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them
Closes the best opportunities for the location based on market conditions and location needs
Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution
Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience
Services our customers in order to grow share of the account
Executes and supports the company's customer service standards
Provides excellent customer service consistent with the daily service basics of the company
Sets a positive example for guest relations
Interacts with guests to obtain feedback on product quality and service levels
Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation
Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job
Utilizes all available on the job training tools for employees
Qualification
Required
2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area
4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area
Benefits
Relocation assistance provided.
Company
Hyatt Vacation Ownership
Hyatt Vacation Ownership offers access to global travel experiences through a diverse portfolio of boutique residential-style retreats in unique destinations.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Jeff Taylor
Group CEO
Ed Crovo
COO
Company data provided by crunchbase