The Police Credit Union · 12 hours ago
Contact Center Representative I
San Bruno, CA, US
Full-time
Hybrid
New Grad, Entry Level
$23.49/hr - $35.23/hrThe Police Credit Union is seeking self-starters who share our commitment to provide excellent service and education at every opportunity. The Contact Center Representative I will be the primary point of contact to guide members to credit union products, services, and solutions.
BankingFinancial ServicesMobile PaymentsOnline Portals
Responsibilities
Provide excellent service and education at every opportunity
Manage the expectation and experience of our members
Solve problems and assist with technology questions
Qualification
Required
Self-starters who share a commitment to provide excellent service and education
Ability to manage the expectation and experience of members
Problem-solving skills
Assistance with technology questions
Benefits
HMO, PPO Medical & Vision Plans
Dental plans, including orthodontics
401K (Employer Matching and Profit-Sharing Contributions)
Group Life, Accidental, Short- and Long-Term Disability and Supplemental Insurance
Pre-tax flex and commuter benefits
Paid Time Off (PTO), holidays- including time off for volunteering in the community
Employee Recognition program, work from home options available with tenure
Employee loan discounts
Education and tuition reimbursement programs
Professional development programs
Work-life enrichments such as Employee Appreciation Events, On-Site Health and Wellness Fairs, Holiday Parties, Community Support Events, Educational and Tuition Reimbursement Programs & More!
Company
The Police Credit Union
The Police Credit Union is a financial institution that deals with investment services, digital banking, online payments and insurance.
Founded in 1953
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Deirdre Cloherty
Chief Operating Officer
Chris Michalak
SVP | Chief Lending Officer
Company data provided by crunchbase