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Financial Aid Counselor jobs in United States
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UC Irvine · 13 hours ago

Financial Aid Counselor

UC Irvine is a prestigious public university known for its academic achievement and innovation. The Financial Aid Counselor will provide individual counseling on sensitive aid issues, analyze regulations, and participate in the development of financial aid policies and procedures. This role requires working knowledge of financial aid awarding processes and strong communication skills to assist students and parents effectively.
Higher Education
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Diversity & Inclusion
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Responsibilities

Working independently under general supervision, applies a broad understanding of student aid program practices and policies to determine appropriate allocation of financial aid awards, authorize exceptions
Provides individual counseling on non-routine, sensitive aid issues in an accurate, timely, professional, and courteous manner, including explaining and interpreting government and university rules and regulations concerning all areas of student financial assistance to students, parents, university colleagues and the general public
Analyzes regulation and participates in the development of the UCI Financial Aid Office policy and procedure for administering Financial Aid from federal, state, university, and outside sources

Qualification

Financial aid policiesAdvising techniquesDatabase experienceCustomer service skillsOrganizational skillsCommunication skillsProblem solvingInterpersonal skillsAttention to detailPresentation skills

Required

Working knowledge of policies, regulations, and practices for awarding financial aid; specialized knowledge of particular programs
Working knowledge of University policies, processes, and procedures
Working knowledge of advising and counseling techniques
Ability to interpret policies and develop procedures to ensure compliance
Problem identification, critical thinking, and problem solving skills; judgment and decision-making ability
Ability to calculate financial aid with attention to detail and accuracy
Organizational skills and ability to prioritize work and meet deadlines
Strong written and verbal communication skills
Active listening skills
Possesses strong customer service orientation skills
Strong ability to assess processes and implement improvements
Thorough interpersonal skills
Strong proficiency with standard office software as well as internet and email applications
Working knowledge of common University-specific computer application programs
Experience using complex databases
Ability to define specifications for database programming
Strong presentation skills across multiple delivery methods for a diverse array of audiences and audience sizes
Skill to communicate effectively both in person and on the phone, to staff, faculty, students, and members of the community
Skill to compose and edit written and analytical reports to be clear, concise, and factually and grammatically correct
Skill to coordinate and organize multiple complex projects and tasks and manage competing deadlines
Ability to address complex issues and provide suggestions and solutions; ability to maintain security and confidentiality of information and records
Bachelor's degree in related area and / or equivalent experience / training
5-10 years Financial aid awarding and counseling

Preferred

Experience using Student Financial Planning and/or Student Billing Systems
Knowledge of Institutional Need Analysis System (INAS)

Benefits

Medical insurance
Sick and vacation time
Retirement savings plans
Access to a number of discounts and perks

Company

UC Irvine

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UC Irvine

Funding

Current Stage
Late Stage

Leadership Team

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Anand Gala
CEO Roundtable Member
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Bob Romney
Chancellor's CEO Roundtable
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