Florida Polytechnic University · 11 hours ago
Network Technician I
Florida Polytechnic University is one of Florida’s premier institutions for education in science, technology, engineering, and math (STEM). The Network Technician I serves as a core member of the IT Infrastructure team, responsible for the physical installation, maintenance, and troubleshooting of the University's networks and telecommunication systems while collaborating with engineers and student workers.
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Responsibilities
Respond to service requests and incidents submitted by users and/or help desk staff, ensuring timely resolution of network-related issues. Utilizes various network monitoring tools to observe network performance, respond to alerts, and resolve network-related problems. Participates in weekly on-call rotation schedules to provide after-hours support for critical issues
Performs hands-on physical installation, deployment, maintenance, and upgrades of network infrastructure components, including but not limited to low-voltage cabling, cameras, wireless access points, network switches, battery backups (UPS), and servers
Assists with the configuration and troubleshooting of voice over IP (VoIP) endpoints, including SIP-based phones and Microsoft Teams Calling devices
Creates and maintains comprehensive documentation for network systems, configurations, and installations
Collaborates with and guides student workers, ensuring their effective assistance and proper execution of tasks during projects and daily operations
Proactively pursues opportunities to learn new systems and technologies, shares knowledge, and collaborates with team members to continually enhance departmental expertise and effectiveness
Performs all other duties as assigned to support department and University objectives
Qualification
Required
High School diploma or GED equivalent
At least six (6) months of relevant work experience as a network technician or similar role or complex home-lab experience
Must possess a valid driver's license
This position requires a criminal background check, which will include a Level II screening as required by Florida Statute 435.04
This position is subject to federal and state privacy regulations
Preferred
Bachelor of Science in Computer Science, Information Technology, or a related field
Two (2) or more years of experience in a similar role
Cisco Certified Network Associate (CCNA) certification
CompTIA Network+ certification
Benefits
Medical
Personal, and parental leave
Paid holidays
State of Florida health insurance
Retirement plans
Discounts & Perks
Annual Leave
Sick Leave
Employee Assistant Program (EAP)
Company
Florida Polytechnic University
Florida Polytechnic University is the nation's educational institution that provides education in science, engineering, and degree programs.
Funding
Current Stage
Growth StageTotal Funding
$2.55MKey Investors
The Duke Energy FoundationUS Department of Energy
2024-09-17Grant· $0.05M
2022-04-25Grant· $2M
2022-01-13Grant· $0.15M
Leadership Team
Recent News
2025-12-15
2025-10-31
2025-10-27
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