SoFi · 21 hours ago
Senior Instructional Designer
Cottonwood Heights, UT
Full-time
Onsite
Senior Level
$80K/yr - $150K/yr
5+ years expSoFi is a next-generation financial services company and national bank focused on transforming personal finance. The Senior Instructional Designer will design and develop learning programs and courses to support operations employees, ensuring effective training solutions that align with the latest learning trends.
CreditCredit CardsFinancial ServicesFinTechLendingWealth Management
Responsibilities
Create multiple methods of learning for SoFi employees. Deliverables may include but not limited to,e-learning, instructor-led training modules, infographics, learning bites, short instructional videos, and utilize resources to support employee development
Consult with subject matter experts, and stakeholders to create content and design materials from scratch
Analyze complex technical content and write engaging and accurate scripts within set deadlines
Awareness of latest learning trends, theories, frameworks, and evaluations protocols that align with the needs of adult learners
Develop and write learning assessments for varying training delivery
Manage content libraries for all business functions with experience using various learning management systems (LMS) to house training, assessments and tracking completion of each
Help guide and execute visual strategy for training products, communications and knowledge management systems with the company brand guidelines
Manage multiple projects simultaneously using the JIRA system
Produce concise, clear and interactive instructional materials for web-based and instructor-led training
Support monitoring and evaluation of learning using surveys and other feedback mechanisms, including train-the-trainers sessions and trainer certifications
Efficiently manage time and workload in a fast-paced environment
Collaborate with internal teams of project managers, designers, and programmers
Promote a positive corporate culture by exhibiting a strong level of professionalism
Qualification
Required
Bachelor's degree in Instructional Design, Education, Technical Writing, Library Sciences, English, Interactive Media or Marketing Communications is preferred
Minimum 5 years of Instructional Design experience
Proficiency in utilizing AI tools to create content and course materials
Excellent business writing and communications skills
Experience in designing training materials using the ADDIE and Kirkpatrick models
Understanding of Learning Theories and Instructional Design Models
Experience with Microsoft Suite and Google Suite
Proficiency with Articulate Storyline and the Articulate 360 tools
Experience with Learning Management Systems preferred
Experience developing materials for classroom (ILT), virtual, and self-paced modules (CBT)
Experience working in FinTech, banking or financial services
Preferred
Master's degree is desirable
Experience in creating training materials for financial institutions preferred
Experience designing curriculum for Fraud Operations in a banking environment preferred
Benefits
Comprehensive and competitive benefits
Company
SoFi
SoFi is a finance company that offers a range of lending and wealth management services.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$12.25BKey Investors
Fortress Investment GroupPGIMQatar Investment Authority
2025-12-04Post Ipo Equity· $1.5B
2025-07-29Post Ipo Equity· $1.5B
2025-04-17Post Ipo Debt· $3.2B
Leadership Team
Anthony Noto
CEO
Jeremy Rishel
Chief Technology Officer
Recent News
2026-02-03
2026-02-03
Company data provided by crunchbase