NEOGOV · 1 day ago
Government Assistance Eligibility Specialist I, Grade 17
Montgomery County is the most populous and diverse County in Maryland, seeking a Government Assistance Eligibility Specialist I to support their Department of Health and Human Services. The role involves determining eligibility for financial and medical assistance programs, working with applicants and various agencies to ensure residents receive necessary support services.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Determine eligibility of County residents for various programs that assist individuals, families, children, seniors, and people with disabilities needing financial and/or medical assistance and other support services
Receive formal and on-the-job training in income assistance eligibility procedures
Perform duties of limited scope intended to introduce them to the field
Work with applicants, their families, and/or their representatives; professional social service and related staff within the department; State and Federal agencies, other counties, community social service agencies, and service providers to obtain or verify information, resolve problems, coordinate actions regarding eligibility determinations, or refer people and cases to other service units or agencies
Work under the direct supervision of a unit supervisor after successfully completing several training cohorts
Represent HHS in enrollment events or community outreach events to inform the public about the availability of HHS programs
Qualification
Required
Graduation from an accredited college or university with a Bachelor's Degree
None of experience required
An equivalent combination of education and experience may be substituted
The selected candidates must successfully complete a medical evaluation and drug/alcohol screen prior to appointment
Preferred
Candidates with experience in human services eligibility determination and in direct customer service functions, such as conducting interviews, addressing, and resolving customer issues, are strongly desired
Knowledge and experience with Public Assistance Programs
Experience navigating databases
Experience with eligibility Determination
Benefits
Leave Benefits
Retirement Benefits
Tuition Assistance & Student Loan Forgiveness
Free Mass Transit Benefit
Reduced Child and Health Care Costs
Employee Wellbeing
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
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2025-10-31
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