Rodenhiser Home Services, Inc. · 7 hours ago
Customer and Sales Support
Holliston
Full-time
Onsite
New Grad, Entry Level
$45K/yr - $65K/yrRodenhiser Home Services, Inc. has been serving homeowners in the MetroWest area since 1928, focusing on providing high-quality home services. The Customer and Sales Support role involves managing schedules for sales team members and technicians to ensure successful HVAC system installations while providing exceptional customer service.
Facilities Support Services"Heating Ventilation and Air Conditioning (HVAC)"Home ServicesResidential
Responsibilities
Answer incoming customer calls in a polite and friendly manner
Make outbound calls to generate leads and follow up on prospects
Manage Sales Team’s schedules
Contact customers to set up their equipment installation and schedule install crews to the jobs
Ensure all subcontractors are scheduled
Monitor the status and progress of install crews
Check paperwork from completed install jobs on a daily basis
Perform other duties as assigned to support the Sales/Install Department
Qualification
Required
High School diploma or equivalent
IT competent; good typist and proficient with phone systems
Exceptional customer service and organizational skills; and the ability to work well with people
Ability to multi-task and manage multiple projects at a time
Proficient in Microsoft Word, Excel and ability to learn complementary office systems
Benefits
Medical
Dental
Vision
Disability
Life
AD&D
MA PFML
Paid Vacation
Holidays
Parental Leave
401(k) match
Tuition reimbursement
Career development
Product discounts and more
Company
Rodenhiser Home Services, Inc.
Rodenhiser Home Services has served the metrowest (495 /128) area of Massachusetts since 1928 - building a reputation for professional and friendly service throughout the years.
Founded in 1928
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase