Lumen Technologies · 8 hours ago
SOLUTIONS ARCHITECT
United States
Full-time
Remote
Mid, Senior Level
$118K/yr - $157K/yrLumen Technologies is a company focused on connecting people, data, and applications to drive business growth. The Solutions Architect role involves enhancing customer relationships and providing strategic recommendations to cross-sell and upsell solutions based on Lumen's capabilities.
Big DataInformation ServicesInfrastructureOptical CommunicationSecurityTelecommunicationsVoIPWireless
Responsibilities
Grow Market Share – Average 4 - 8% share per customer/ Grow Revenue 10+%
Increase Penetration – Clients view Lumen very positively, looking for alternatives
Increase Margin
Mitigate Erosion Risk thru adding on services and lower attrition risk; increase client stickiness
Development of Sales Reps and SEs to become a more strategic solutions oriented sales force
Develop with the sales leader the sales strategy and ensures the execution of the sales strategy. Act as the owner to pull together the pursuit team and then decide on the components of an offer and how they are to be positioned commercially
RFP assistance, the role is responsible for ensuring solution elements are all defined and accounted for; owning the commercial deal/ offer structure of the solution; documenting and articulating the value proposition that aligns to the business needs gained from the relationship building
Represent Lumen during contract negotiations as well as secure commitment within Level 3 to the deliverables and commercial proposition being negotiated
Maintain continuity with the customer throughout the life of the contract in case major additions or changes to the contract vehicle are required. Assists in run state to identify areas for optimization, which represent add on opportunity. Plus demonstrate that the key contractual commitments have been delivered to the customer’s satisfaction
Through all of this, this role helps provide transformation for Lumen of opportunity life cycle management process, broad market and competitive best practices to win and organizational development
Qualification
Required
Sales strategy development and execution
Financial commercial model, offer strategy, financial analysis, deal creativity
Negotiation around special terms, ie SLAs and conditions
Broad understanding of customer engagement lifecycle – ability to support various types of engagements – complex/ strategic, nonstandard and custom
ITIL understanding
Hybrid IT and support of engagements across Hybrid IT towers
Demonstrable experience in large, complex engagements of large, multinational companies and understands the space
Benefits
Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.
Bonus structure (short-term incentives, long-term incentives and/or sales compensation)
Company
Lumen Technologies
Lumen delivers the most secure platform for applications and data to help businesses, government and communities deliver amazing experiences
Founded in 1968
10001+ employees
H1B Sponsorship
Lumen Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (24)
2024 (21)
2023 (27)
2022 (29)
2021 (18)
2020 (49)
Funding
Current Stage
Public CompanyTotal Funding
$2.44B2025-09-04Post Ipo Debt· $425M
2025-08-04Post Ipo Debt· $2B
2023-05-22Post Ipo Equity
Leadership Team
Kate Johnson
CEO & President
Sean Alexander
Senior Vice President of Connected Ecosystems
Recent News
2026-02-04
Company data provided by crunchbase