Firstmark Credit Union · 12 hours ago
Administrative Assistant
San Antonio, Texas, United States
Full-time
Onsite
New Grad, Entry LevelFirstmark Credit Union is dedicated to building a better future for its members and employees. The Administrative Assistant serves as the primary point of contact at the corporate reception desk, managing reception duties and office operations while providing support to the Human Resources and Executive Assistant team.
BankingFinancial ServicesLending
Responsibilities
Ensures the reception area is kept tidy and presentable, with all necessary materials
Welcomes visitors, members, and employees with professionalism and warmth; assesses the purpose of their visit and directs them to the appropriate contact or branch with prompt and courteous service
Upholds office security by adhering to procedures and managing access through the reception desk (visitor sign-in sheet, issuance of visitor badges, etc.)
Performs administrative and clerical support including filing, document preparation, and data entry, as needed
Handles incoming calls - answering, screening, and directing them to the appropriate team member, or taking and relaying messages - ensuring accurate and professional communication
Accepts incoming mail, FedEx, Loomis and other business-related deliveries. Supports Facilities, as needed, in receiving other deliveries
Orders and organizes office supplies; maintains replenishment of inventory
Provides support for select events such as board meetings, employee engagement (wellness, volunteer, organization-wide meetings/celebrations), as needed
Performs other duties assigned
Prepare and process expense reports in compliance with company policies
Assists with planning and execution of HR events such as benefits enrollment, wellness, volunteer, donation drives, and employee recognition
Assist with scheduling/coordinating calendars for the executive team – including meetings, events, and travel
Assist with coordination of catering for meetings, events, and executive functions
Qualification
Required
High school diploma or equivalent required
Excellent verbal and written communication skills
Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy
Excellent organizational skills and attention to detail
Proficient with Microsoft Office Suite or related software
Exceptional customer service skills and professional phone manner
Schedule requirements: M-F, 8am-5pm
All Firstmark team members must mirror our shared values: Happy, Helpful, Honest, Humble, and Hungry (driven)
Preferred
Some college, preferred
Previous Receptionist or Administrative Assistant experience, preferred
Previous experience in the financial industry, preferred
Benefits
Comprehensive medical, dental, and vision coverage
A dollar for dollar 401(k) match
Up to four weeks of paid time off
Education assistance
Employee Assistance Program
Paid and unpaid volunteer opportunities
Company
Firstmark Credit Union
Firstmark Credit Union offers financial services like banking, lending, insurance, and investments.
Founded in 1932
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Cynthia Crouch
Chief Experience Officer
Recent News
Seattle TechFlash
2025-08-23
San Antonio Business Journal
2025-03-14
San Antonio Business Journal
2025-02-10
Company data provided by crunchbase