Fuel Cycle · 1 day ago
Strategic Research Lead
Los Angeles, CA
Full-time
Hybrid
Mid, Senior Level
$90K/yr - $115K/yr
7+ years expFuel Cycle is a market research disruptor empowering organizations with agile research solutions. The Strategic Research Lead will act as the primary point of contact for clients, managing complex research project communications and ensuring successful renewals and operational excellence.
Consumer ResearchEnterprise SoftwareMarket ResearchProduct Research
Responsibilities
Act as a strategic research advisor/consultant and research subject matter expert to your clients, sharing recommendations on best practices and offering thoughtful considerations and suggestions
Transform business questions into strategic research plans, that produce insights for your clients which empower them to make data driven business decisions
Analyze data and craft insightful narratives that address market objectives and business goals in a clear, concise, and visually engaging format
Own the account relationship and serve as the primary market research point of contact for your assigned clients, facilitating complex conversations and communications related to project design, analysis, and unexpected challenges
Foster and develop strong research relationships with your clients, cultivating them into advocates for Fuel Cycle
Gain a deep understanding of the customer journey and proactively address points of concern or feedback, including usage, satisfaction, and engagement
Ensure client satisfaction by delivering high-quality market insights and managing client expectations
Identify opportunities to expand client relationships through upsell and cross-sell initiatives
Develop market research project proposals, allocate research hours within budget constraints, and oversee project outcomes by assigning tasks to internal staff, contractors, or personal involvement
Execute tasks with meticulous attention to detail to produce market research deliverables of exceptional quality and accuracy
Lead and ensure data accuracy and quality of market research deliverables with relevance to objectives to ensure the data is both internally consistent and demonstrates face validity
Maintain high standards of data integrity and reporting accuracy
Assume responsibility for project quality, gross margin, and contract compliance
Qualification
Required
Minimum 7 years of custom market research experience
Minimum 5 years of client-facing research consultation experience
Prior success managing portfolio of clients; $500k - $1.5M of research volume
Proficiency in market research software and Microsoft Office Suite
Bachelor's degree in a related field
Proficiency in SPSS, SAS, Qualtrics, SurveyGizmo, SurveyMonkey, R, Tableau, Excel, PowerPoint, and Outlook
Self-motivated, flexible, and organized
Strong interpersonal and problem-solving skills
Excellent written and verbal communication abilities
Market Research Expertise: Extensive knowledge of qualitative and quantitative research methodologies
Client Relationship Management: Strong interpersonal skills to foster client relationships and address their needs
Project Management: Experience in managing research projects from proposal to delivery, including budgeting and task delegation
Strategic Thinking: Ability to translate business questions into actionable research plans
Data Analysis: Proficiency in analyzing data and crafting insightful narratives to address business objectives
Technical Skills: Familiarity with market research software tools such as SPSS, SAS, Qualtrics, SurveyGizmo, SurveyMonkey, R, and Tableau
Organizational Skills: Strong attention to detail and the ability to manage multiple tasks effectively
Communication Skills: Excellent verbal and written communication skills for client interactions and report writing
Problem-Solving: Ability to address challenges and provide innovative solutions during research projects
Team Collaboration: Capability to work independently and collaborate effectively within a research team
Benefits
Comprehensive Health Coverage: Medical, dental, and vision insurance plans
401(k) with Company Match: Plan for your future with our retirement savings program
Equity Purchase Option: Participate in Fuel Cycle’s long-term success
Flexible Work Schedule: Empowering you to balance life and work
Generous Time Off: 15 vacation days and 7 sick days per year, 12 company holidays, 4 floating holidays/recharge days to rest or celebrate what matters to you
Paid Parental Leave: Time to bond with your growing family
Monthly Internet & Phone Stipend: Support for remote work setup
Wellness & Lifestyle Perks: Access to tools like Rightway (healthcare navigation), Headspace (mental wellness), and more
Team Connection Perks: Weekly community lunches, refreshments, and snacks at our LA & NY headquarters
Pet-friendly office environments
Company
Fuel Cycle
Fuel Cycle's Market Research Cloud integrates human insight with critical business data for actionable intelligence.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$25.63MKey Investors
StarVest Partners,Steamboat VenturesStarVest PartnersSteamboat Ventures
2010-10-06Series Unknown· $7.5M
2008-03-14Series C· $8M
2007-07-13Series B· $8.3M
Leadership Team
Eran Gilad
President & CEO
Arnaud Gregori
Chief Financial Officer
Recent News
2025-09-24
2025-06-25
Company data provided by crunchbase