Komatsu Southwest · 18 hours ago
Territory Manager & Product Support Sales Representative
Rock Springs, WY
Full-time
Onsite
Entry, Mid Level
2+ years expKomatsu is a world leader in manufacturing construction, mining, forestry, and industrial heavy equipment. In this role, you will sell construction equipment, service, and parts while providing product support to customers in southwestern Wyoming, establishing relationships and acting as a trusted advisor.
Machinery
Responsibilities
Identify and expand opportunities for parts, service, and sales of construction equipment among assigned customers
Prepare parts and service estimates that clearly communicate value to customers
Maintain up-to-date customer information in CRM and CDK systems to create a robust database
Act as the primary contact for all customer inquiries regarding equipment maintenance and repair issues
Offer assistance during non-standard hours for emergency needs, demonstrating commitment and reliability
Communicate clearly with customers regarding parts availability and order fulfillment
Participate in relevant local trade association activities to enhance professional networking and visibility
Oversee collections and purchase order management to ensure smooth operational flows
Perform additional duties as assigned to support team objectives and customer satisfaction
Qualification
Required
Demonstrate construction equipment mechanical aptitude with proficiency in machine evaluation and undercarriage measurement
Utilize Microsoft suite applications (Teams, Excel, Word, Outlook, etc.)
Possess strong customer service instincts and relationship-building competencies to facilitate lasting client engagements
Manifest attention to detail in all aspects of work to ensure accuracy and quality
Possess a valid driver's license and maintain a clean driving record to ensure safe mobility for site visits and customer engagement
Willingness to undergo background checks, drug screenings, and physical testing to ensure compliance with company standards
Company
Komatsu Southwest
Komatsu Southwest is the exclusive distributor for Komatsu off-road equipment in New Mexico and West Texas.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase