Thurston County Government · 1 day ago
Business Application Administrator
Olympia, WA
Full-time
Onsite
Senior Level
$6,876/mo - $9,044/mo
5+ years expThurston County Government is seeking a professional and motivated Business Application Administrator for ERP (Oracle) to join their IT team. The role involves serving as a liaison between business stakeholders and technical teams, managing the Oracle ERP system, analyzing business processes, and supporting end users to enhance organizational technology solutions.
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Responsibilities
Maintain detailed documentation of system configurations, changes, and issues
Document business processes and workflows to preserve institutional knowledge and optimize ERP functionality
Identify potential risks related to system operations and propose mitigation strategies
Monitor and manage risks to minimize impact on system performance and availability
Provide day-to-day user support and configuration assistance
Deliver user training sessions on ERP functionality, workflows, and reporting tools
Collaborate with Communications staff to ensure timely and accurate notifications to impacted end users
Assist staff and analysts with report authoring and deliver report training sessions
Share responsibility for quarterly updates, patch validation, and security reviews
Ensure compliance with organizational security and data integrity standards
Meet with business owners to document and understand business processes
Recommend future features and workflows that align with business needs
Collaborate with business owners to prioritize upcoming enhancements
Assist in upcoming focused upgrades and deployments within the ERP application
Support testing, validation, and rollout of new features and modules
Assist staff and analysts with report authoring and report training
Develop and maintain reports using OTBI, Oracle Analytics Cloud (OAC), and other reporting tools
Ensure data accuracy and integrity in reporting solutions
Qualification
Required
Bachelor's degree in information technology, computer science, or closely related field and five (5) years of experience with demonstrated progressive responsibility in database management and computer technology combined with at least two (2) years of experience as a lead or supervisor
Previous experience with the functions and processes related directly to the assigned application is highly desirable
Knowledge of various personal computer programs, including but not limited to, word processing, spreadsheets, file management, available software products; principles of data classification and management, workflow processes and goals; principles of local area network management and basics of data transfer utilities are essential
Depending upon area of assignment, knowledge and experience related to specific office/department needs and objectives
Thorough knowledge of software including network and desktop operating systems, office automation, programming languages, database products
Knowledge of pertinent local, state, and federal laws
Ability to interpret policies and procedures and to analyze complex problems
Ability to prioritize work, meet deadlines, and manage a database
Preferred
Experience with ERP implementations or upgrades
Knowledge of ITIL or similar frameworks for risk and change management
Project management experience or certification (PMP, Agile)
Excellent analytical and problem-solving skills
Strong communication and collaboration abilities
Ability to manage multiple priorities and work in a fast-paced environment
Benefits
Work-Life Balance: We are committed to ensuring that our staff experience the reward of public service, while also sustaining a routine that suits each individuals’ lifestyle.
Plan For Your Future: As a member of our team, you will enjoy great employee benefits, including a retirement plan, pre-tax savings accounts, as well as comprehensive health care and dental/vision care for you and your family.
Paid Leave: Full-time regular employees earn paid vacation in addition to paid holidays.
Robust Training Program: Employees are encouraged to attend County paid training to help them further their career, learn new skill sets, and stay on top of emerging trends in our industry. We also encourage our staff to participate in professional organizations and attend conferences.
Flexible Work Schedules: Some of the options that employees may take advantage of include alternative or compressed schedules and/or remote working.
Deferred Compensation: The County offers 3 voluntary deferred compensation plans for employees who would like to set aside additional deferred tax dollars into a retirement savings plan.
Flexible Spending Account (FSA): Employees can take advantage of Section 125 flexible spending accounts for out-of-pocket health care and daycare expenses with pre-tax dollars.
Public Service Loan Forgiveness: This is a federal program which allows full-time public service employees who have made qualifying payments for certain loans, to get their student loans repaid.
Company
Thurston County Government
Thurston County, Washington is located at the southern end of Puget Sound in the beautiful Pacific Northwest.
Founded in 1852Olympia, Washington, USA
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase