BEAT · 15 hours ago
SR Documentation Specialist (Technical Writer
United States
Full-time
Remote
Mid, Senior Level
2+ years expBEAT is seeking an experienced Senior Document Specialist Technical Writer to join their team. The role involves creating and maintaining technical documentation while collaborating with cross-functional teams to ensure clear communication of complex technical information. The ideal candidate will also mentor junior writers and contribute to best practices for documentation processes.
Cyber SecurityInformation TechnologyRetailSecurity
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Create and maintain comprehensive technical documentation, including user guides, installation manuals, FAQs, and online help systems
Translate complex technical concepts into user-friendly content tailored for a variety of audiences, such as developers, system administrators, and end-users
Develop visual aids, such as diagrams, flowcharts, and screenshots, to complement written materials
Partner with developers, project managers, and subject matter experts to gather and validate technical information
Actively participate in design reviews, technical meetings, and usability testing to gain insights into product functionalities and updates
Work closely with training teams to align documentation with organizational goals and branding standards
Establish and refine documentation standards, templates, and workflows to optimize efficiency and quality
Implement feedback from internal and external users to improve documentation usability and relevance
Evaluate and incorporate new tools and technologies to enhance documentation production and accessibility
Provide guidance, training, and mentorship to junior technical writers
Lead documentation initiatives, including large-scale projects, content migrations, or localization efforts
Ensure all documentation is accurate, up-to-date, and adheres to company standards
Perform thorough reviews of content to identify inconsistencies, technical errors, or unclear language
Assist with Ad-Hoc testing of software systems to gain a better understanding of system utilization which also translates into better user manuals and documentation
Qualification
Required
Proficiency with documentation tools such as Adobe, Microsoft Word, and Confluence
Experience in technical writing, with at least 2 years in a senior or lead capacity
Familiarity with content management systems (CMS), version control tools (e.g., Git), and markup languages (e.g., HTML, XML, Markdown)
Basic understanding of programming concepts and languages (e.g., Python, Java, or REST APIs) is highly desirable
Exceptional writing, editing, and proofreading skills
Strong organizational skills and the ability to manage multiple projects with competing deadlines
A collaborative mindset with excellent communication and interpersonal skills
Preferred
Experience with Agile/Scrum development environments
Knowledge of localization and translation workflows
Certification in technical communication or related areas
Company
BEAT
BEAT (Business Enabled Acquisition and Technology, Inc.) is a global provider of business, healthcare, and information technology solutions.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Albert Dickson
Chief Operating Officer
Matt Williams, MBA, PMP, SASM
Chief Growth Officer
Company data provided by crunchbase