Procore Technologies · 5 days ago
Customer Success Engineer II, Specialty Contractors (Remote)
United States
Full-time
Remote
Entry, Mid Level
$83K/yr - $114K/yr
2+ years expProcore Technologies is seeking a Customer Success Engineer II to drive the success of their Specialty Contractor customers. This role involves acting as a product champion and subject matter expert, helping clients maximize the value of Procore's technology through data-driven recommendations and collaborative support.
ConstructionInternetSaaSSoftware
Responsibilities
Make data-driven recommendations to your customers on how they can optimize the value of Procore, based on customer analytics and industry best practices
Craft value-based presentations that address customer business problems and accelerate the adoption of the Procore platform
Provide product roadmap and product release updates to your customers so that they can benefit from our leading-edge technology
Drive in product demonstrations and coordinate multiple technical resources, both internal and external
Serve as a technical account manager by providing the highest level of responsiveness and customer service and to your clients, through clear and effective communication
Foster a positive team culture by supporting and mentoring your fellow Procorians and collaborating with all levels of the organization to develop best practices
Develop a mastery of Procore’s products, professional services, and industry best practices
Up to 50% travel to client sites (may include domestic and international), industry events, and other Procore offices
Qualification
Required
2+ years of Construction industry expertise
2+ years of Customer Success, Professional Services, Technical Pre-Sales experience
Ability to leverage strong technical aptitude to master Procore's product offerings, business model, services, and emerging technologies
Ability to work cross-functionally and collaboratively with multiple stakeholders on time-sensitive projects
Outstanding presentation and communication skills both in-person and through virtual meetings, and in writing
Strong analytical and problem-solving skills to synthesize relevant and impactful intelligence from ambiguous data
Understanding of the construction industry across different verticals (general contracting, subcontracting, real estate development, etc.)
Bachelor's degree in Construction Management, Civil Engineering, Mechanical Engineering, Information Systems, or CS
Preferred
Previous experience as a construction Project Manager, Site Super, Project Finance Manager, Estimator, or Project Engineer
Experience managing project construction including bidding, procurement, RFIs, submittals, drawings, specifications, documents, schedule, quality control, and safety
Benefits
Equity Compensation
Company
Procore Technologies
Procore Technologies, Inc. (NYSE: PCOR) is a leading technology partner for every stage of construction.
1001-5000 employees
H1B Sponsorship
Procore Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (37)
2024 (45)
2023 (35)
2022 (51)
2021 (43)
2020 (14)
Funding
Current Stage
Public CompanyTotal Funding
$654.02MKey Investors
12 West CapitalGlobal Secure InvestD1 Capital Partners
2023-09-21Post Ipo Secondary· $4.07M
2021-05-20IPO
2020-07-10Secondary Market
Leadership Team
Ajei Gopal
President and Chief Executive Officer and Member, Board of Directors
Benjamin Singer
Chief Legal Officer & Corporate Secretary
Recent News
legacy.thefly.com
2026-01-21
Crunchbase News
2026-01-08
Company data provided by crunchbase