JPMorganChase · 19 hours ago
Application Support - Technology Support III
880 Powder Mill Rd, Wilmington, DE, 19803, US
Full-time
Onsite
Mid Level
3+ years expJPMorganChase is one of the oldest financial institutions, offering innovative financial solutions to a broad range of clients. As a Technology Support III team member in Enterprise Technology, you will ensure operational stability and performance of production application flows while troubleshooting and resolving service interruptions to enhance user experience.
Asset ManagementBankingFinancial Services
Responsibilities
Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm
Supports the day-to-day maintenance of the firm’s systems to ensure operational stability and availability
Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools
Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders
Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure
Qualification
Required
3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
Demonstrates hands-on expertise supporting complex systems on both Linux and Windows platforms, in on-premises and public cloud environments
Proven ability to collaborate effectively across technical and business teams, driving root cause identification, solution delivery, and clear communication
Experience with observability and monitoring tools such as Grafana, Dynatrace, and Splunk
Strong commitment to automation, with a focus on reducing manual toil, streamlining processes, and enhancing operational efficiency
Preferred
Proficiency in at least one programming or scripting language (Python) and SQL
Experience with relational databases (e.g., SQL Server, Oracle)
Working knowledge of public cloud (AWS) and on-premises cloud platforms (GKP-GAIA)
Familiarity with incident management tools and workflows (e.g., ServiceNow)
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
2026-01-23
2026-01-22
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