BNP Paribas · 10 hours ago
Assistant Vice President, SLA Coordinator
Jersey City, NJ
Full-time
Hybrid
Entry Level
$103K/yr - $125K/yr
1+ years expBNP Paribas RCC Inc is a part of the global BNP Paribas Group, and they are seeking an Assistant Vice President, SLA Coordinator to oversee and govern Service Level Agreements (SLAs) within the North American Region. The role involves managing SLA processes, facilitating negotiations, and ensuring compliance with regulatory requirements while providing technical support to stakeholders.
BankingConsumer LendingFinancial ServicesInnovation ManagementWealth Management
Responsibilities
Responsible for oversight and governance around all Service Level Agreements (SLAs) between BNPP entities of the North American Region and the rest of BNP Paribas Group entities worldwide
This includes documenting all services exchanged between BNP Paribas entities and serve as the point of contact for any SLAs related to the North American Region (scope includes U.S. entities as service provider or recipient of services)
Manage the SLA process from introducing agreement to entities to negotiating its details
This entail operation in subject matter expert-capacity to perform business analysis, guide and advise business owners, relevant stakeholders, and senior management how to properly document a relationship and assist in the development or improvement of SLAs in order to help facilitate services amongst the various entities of BNP Paribas
Manage and coordinate the development or improvement Agreements Process from initial analysis ( if none exist today) and optimize already existing Agreements so as to help facilitate services among the various different BNP Paribas entities
Facilitate technical and legal negotiations with each of the entities involved with North America functions [notably Tax, Compliance, Finance, Data Office, Legal, Third-Party Risk Management] on specifics relating to the Agreements, establish review process, manager version control, channel feedback, and provide clarifications with the support of the legal department and/or business sponsors if required
Facilitate and manage the editorial, review, and proof-read process together with concerned Entity ensuring Agreements are written in a clear, concise, and precise manner, agreeable and understood by all parties involved
Maintain SLA framework by ensuring that ensure that SLAs are drafted and executed in line with regulatory requirements and Third-Party Risk Management Framework for affiliate’s including but not limited to respective onboarding in BNP Paribas TPRM (Third Party Risk Management) tools with respect to monitoring risk arrangements and risk rating
This includes coordinating with Operational permanent control to assess RCSA of business activities, accurately mapping relevant data points such as process codes that follow the Bank Group Taxonomy and onboarding SLA relationship in CIB TPRM tools such as RISK360 and Process Unity to monitor risk arrangement
Perform Gap analysis yearly control which includes coordinating with cost accounting teams to extract the data from various tools and then run analysis on territory group charges, step 1.5 and cost-plus invoices
Following that with performing in depth research and analysis regarding the identified gaps, cross check referential data with business line cost allocation methodology, revenue sharing and métier/entity mapping
Manage year-round SLA recertification in accordance with RISK417 Outsourcing policy, by ensuring there is accurate and timely attestation of SLA accuracy as it relates to services provided, related pricing, risk levels documented
In addition to this, manage any necessary changes through the controlled workflow process of termination or recertifying
Provide technical support and guidance to business sponsors or other parties involved in using BNPP tools (DOCS and Argos) and maintaining the electronic library in the local NAR SharePoint site and the global Argos repository, once fully implemented
Qualification
Required
Bachelor's degree (US or Foreign Equivalent) in Data Analytics, Operations research, or related
one (1) year of experience in inter affiliate SLA coordination
one (1) year of experience with: Strong analytical, business analysis and financial data reconciliation skills
developing interactive dashboard using data visualization tools such as Power Bi
In-depth understanding and interpreting legal entity structure and jurisdiction in multinational corporation setting
High proficiency in Microsoft Excel, including Excel VBA, power query, and power pivot functions
Regulatory and internal control knowledge of inter-entity agreement
Intermediate Project management skills, for projects related to trade workflow design, regulatory reporting remediation, and gap analysis and recommendation
High proficiency in managing and configuring SharePoint and similar cloud-based platforms
Proficiency in Audit trail maintenance and regulatory compliance monitoring
Advanced capability to manage and coordinate full-cycle regulatory and operational processes and workflow
In-depth understanding of Operational Risk and Control frameworks
Company
BNP Paribas
BNP Paribas is a financial service company that offers commercial, banking, and investment services. It is a sub-organization of Opera Tech Ventures.
10001+ employees
H1B Sponsorship
BNP Paribas has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (24)
2024 (30)
2023 (27)
2022 (25)
2021 (24)
2020 (19)
Funding
Current Stage
Public CompanyTotal Funding
unknown2010-04-05IPO
Leadership Team
Eirik Winter
CEO & Head of CIB, Nordic Region
Jean-Laurent Bonnafé
Director and Chief Executive Officer
Recent News
Packaging-Gateway.com
2026-02-02
2026-01-23
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