CaNteeN · 2 weeks ago
FIELD SERVICE TECHNICIAN (FULL TIME)
New Hyde Park, NY, US
Full-time
Onsite
New Grad, Entry Level
$24/hr - $28/hrCanteen is a company that combines food, service, and technology to enhance workplace experiences. They are seeking a Field Service Technician responsible for the installation, maintenance, and repair of coffee and water equipment, requiring strong technical skills and excellent customer service abilities.
Food & Beverages
Responsibilities
Install, maintain, and repair coffee and water equipment
Diagnose and troubleshoot equipment malfunctions
Advise customers on preventive maintenance and configurations which may impact product performance
Ensure all repairs and maintenance meet quality standards
Provide excellent customer service, including answering questions and providing information on the proper use of equipment
Keep updated records of performed tasks and customers
Manage and address any customer complaints or issues
Comply with safety and health regulations
Qualification
Required
Must have strong technical aptitude and be comfortable repairing small appliances
Experience with light plumbing or basic electrical work is a plus
Technically proficient, able to troubleshoot issues efficiently
Excellent customer service and time management skills
Benefits
Retirement Plan
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Medical
Dental
Vision
Life Insurance/AD
Disability Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Company
CaNteeN
CaNteeN, Egypt’s “Fresh Direct”, is developing a B2B and B2C solution to help shorten the unnecessarily long supply chain of fresh produce in Egypt, by omitting the typical three/four middlemen and delivering directly from producers to consumers.
Founded in 2020
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase