Mission Regional Medical Center · 13 hours ago
PBX Operator
Mission, TX
Full-time
Onsite
New Grad, Entry LevelMission Regional Medical Center is seeking a PBX Operator, also known as a Switchboard Operator or Communication Operator, for their communications department. The PBX Operator is responsible for answering the switchboard, directing visitors, and monitoring hospital alarms while maintaining knowledge of emergency procedures.
Health CareNon Profit
Hiring Manager
Oscar Zavala
Responsibilities
Answer and route incoming calls to the appropriate hospital departments, physicians, or staff promptly and courteously
Assist visitors and callers by providing information or directing them to the appropriate contacts , and promptly handle emergency calls by connecting them to response teams or on-call personnel
Monitor and maintain the telephone system by reporting malfunctions to technical support and keeping accurate call logs and messages for staff and departments
Support communication during hospital emergencies or critical events by coordinating calls and information flow
Ensure compliance with hospital policies and maintain confidentiality when handling sensitive information
Qualification
Required
High School Diploma or Equivalent required (effective 4/1/14 for all new hires)
Effective written, verbal communication, and interpersonal skills
Ability to multi-task, prioritize needs to meet required timelines
Analytical and problem-solving skills
Preferred
Previous PBX experience preferred
Previous experience in office or receptionist
Customer Services experience preferred
Company
Mission Regional Medical Center
Mission Regional Medical Center is a non-profit healthcare firm.
Founded in 1954
501-1000 employees
H1B Sponsorship
Mission Regional Medical Center has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Late StageCompany data provided by crunchbase