TrueTandem · 11 hours ago
Senior Systems Engineer
United States
Full-time
Remote
Senior Level
7+ years expTrueTandem is a trusted information technology solutions provider committed to the success of its customers, communities, and employees. The Senior Systems Engineer will lead the SharePoint Online environment, support Power Platform initiatives, and resolve complex IT issues while ensuring a secure and efficient digital workplace.
Business IntelligenceCloud ComputingComputer
No H1B
U.S. Citizen Only
Responsibilities
Serve as the primary administrator for SharePoint Online and related Microsoft 365 services
Design, configure, and maintain site collections, content types, permissions, workflows, and governance policies
Implement and support site migrations, structure redesign, and content lifecycle planning
Monitor system performance, capacity, and compliance with security standards
Collaborate with business stakeholders to create scalable and user‑friendly solutions. Maintain high‑quality artifacts: test plans, test cases, defect logs, training decks, learner guides
Support low-code/no-code development in Power Platform (Power Apps, Power Automate, Dataverse)
Act as the Tier 3 escalation point for complex issues involving Microsoft 365, SharePoint, identity, and network dependencies
Lead root-cause analysis for recurring problems and drive long-term fixes
Collaborate with vendors and internal teams to resolve advanced technical issues
Create and maintain documentation for troubleshooting, workflows, and operational procedures
Ensure compliance with organizational and federal IT security standards
Qualification
Required
US Citizen and active Public Trust
Bachelor's degree OR equivalent work experience
7-10+ years of experience in system engineering or a similar role
Strong understanding of SDLC/Agile frameworks (Scrum) and DevOps/CI‑CD practices
Excellent communication, facilitation, and stakeholder engagement skills; comfortable with executive briefings
Working knowledge of Section 508 accessibility standards and tools
Expertise in SharePoint Online administration, development support, and site architecture
Hands-on experience with Microsoft Power Platform (Power Apps, Power Automate, Dataverse)
Strong understanding of Microsoft 365 ecosystem including Teams, OneDrive, Exchange Online, and Azure AD
Proven Tier 3 troubleshooting skills across complex environments (identity, permissions, integrations, networking dependencies)
Preferred
Understanding of Security and testing basics to ensure compliance with federal standards
Strong analytical and problem-solving skills with the ability to translate complex data into actionable insights
Excellent communication and collaboration skills with the ability to interact effectively with cross-functional teams and convey complex data insights
Knowledge of federal compliance standards (FedRAMP, NIST, etc.)
Microsoft certifications such as: MS-700, MS-720, MS-900, PL-200, AZ-104, or related
Company
TrueTandem
TrueTandem is a consulting company focused on the rapid implementation and acceptance of Microsoft technologies and solutions.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase