Mayo Clinic Healthcare London · 15 hours ago
Program Manager-Education Operations
Rochester, MN, United States
Full-time
Hybrid
Mid, Senior Level
$93K/yr - $140K/yr
6+ years expMayo Clinic Healthcare is a top-ranked provider dedicated to putting patient needs first while investing in employee growth and satisfaction. The Program Manager will oversee strategic objectives and infrastructure for the Mayo Clinic College of Medicine and Science, managing multiple operational functions including Admissions, Academic Affairs, and Faculty Affairs.
Hospital & Health Care
No H1B
Responsibilities
Oversee the strategic objectives and assist with building infrastructure for the enterprise wide Mayo Clinic College of Medicine and Science or educational program
Provide leadership, management and direction, and is responsible for multiple operational functions within, but not limited to, Admissions, Academic Affairs, Faculty Affairs, Student Affairs, Reporting & Analytics and Administration/Dean Support
Manage unit staffing and performance management; coordinate resources and work load to achieve objectives and strategies
Work with Education and Administrative leadership in development of strategic plans, budgets (work unit and programmatic) and process improvements
Manage partnerships with affiliated national/international consortium or program members
Provide consultative expertise regarding policy and/or accreditation questions to Deans, faculty, administrative and support staff
Independently lead problem-solving and decision-making activities, within the program scope and change management process assessing risks and actions to accomplish program objectives
Continually evaluate work unit processes and procedures for effectiveness and efficiency and implement quality improvement efforts
Participate grant submission and renewal processes as needed
Facilitate meetings, maintain active role on administrative and executive committees, task forces and act as a 'change agent' for the unit(s)
Act as a mentor for the supervisors and staff within the unit(s)
Initiate and maintain positive working relationships with internal and external customers
Direct and control the activities of large/mega/major/complex/business critical programs having overall responsibility for planning, budgeting, implementing and maintaining costs, methods and employees
Accountable for the achievement of program goals, objectives, budget and timelines
Determine and establish organizational structures and supervisory relationships, subject to leadership approval
Manage multiple and/or high complex programs and deals with many educational programs both within and outside of Mayo and also internationally with global initiatives
Develop program strategy, program planning, implementation and program metrics
Ensure high quality and minimum program costs by implementing and maintaining a quality management program across all programs responsible for
Decisions would affect the financial, employee, or public relations posture of Mayo or the college
Qualification
Required
Bachelor's degree in management, business administration, health care administration, education or related field with a minimum of 6 years of related experience; OR Master's degree in education, management, business administration, health care administration, or related field with a minimum of 2 years management or related experience required
Working knowledge of program management, data management, computer/related systems are required
Must have demonstrated competencies in strategic and systems thinking, business acumen, decision making, leading people, change management, global thinking, influence without authority, communication, conflict resolution, process and systems change and operations
Demonstrated project management and knowledge of continuous improvement methods
Must have the ability to independently manage a varied workload of projects and assignments with multiple priorities in a rapidly changing environment
Will need to take initiative to develop and implement innovative solutions to issues with significant financial and operational impact to the work unit
Working knowledge and understanding of finance, budgeting, planning and human resource development is essential
Must have strong interpersonal skills with demonstrated effectiveness in management and group dynamics, including team problem solving skills
Excellent written and verbal communication skills, including presentation skills are required
Preferred
Experience in undergraduate and graduate medical education
Benefits
Medical: Multiple plan options.
Dental: Delta Dental or reimbursement account for flexible coverage.
Vision: Affordable plan with national network.
Pre-Tax Savings: HSA and FSAs for eligible expenses.
Retirement: Competitive retirement package to secure your future.
Company
Mayo Clinic Healthcare London
Located in the Harley Street District in London, Mayo Clinic Healthcare offers an array of services, including Executive Health Assessments, GP Services, Outpatient Cardiology, Cardio-thoracic, Respiratory, Neurology and Neurosurgery, Colorectal, Gastroenterology, General Internal Medicine, Orthopaedic, Rheumatology and Endocrinology specialist consultations.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase