Integra Capital · 18 hours ago
Field Service Solutions Manager - Controls
Houston, TX
Full-time
Onsite
Mid, Senior Level
2+ years expIntegra Capital is a leader in modular data centers and mission-critical environments, seeking a Field Service Solutions Manager – Controls to serve as their subject matter expert in Building Automation Systems and related controls. This role involves providing technical support, leading commissioning and troubleshooting efforts, and conducting training to ensure reliable and efficient operation of controls systems.
Financial Services
Responsibilities
Serve as the embedded controls subject matter expert at Integra’s manufacturing facilities to develop deep knowledge of BAS, BMS, PLC controllers, VFDs, networking, and system integration
Support factory acceptance testing (FAT), programming validation, and system simulations prior to equipment shipment
Provide technical insight to engineering and manufacturing on controls sequences, integration logic, and equipment performance
Lead commissioning efforts for controls systems, including sensor verification, point-to-point testing, control loop tuning, alarm validation, and network configuration
Troubleshoot and repair sensors, actuators, relays, BAS/BMS network controllers, and control panels
Diagnose integration issues involving HVAC, electrical systems, generators, and other interconnected subsystems
Perform system calibration, logic adjustments, and functional testing to ensure sequences of operation match engineered design
Travel to customer sites as required to troubleshoot complex issues and support the field
Act as the Level 2 controls technical escalation point for the Field Service team (L1 support handled by Technical Team Leads)
Provide real-time remote troubleshooting, controls programming assistance, and diagnostic guidance to field staff
Develop technical documentation, troubleshooting guides, and best-practice standards
Assist with factory-based training focused on BAS/BMS fundamentals, controls logic, wiring, sensors, calibration, and troubleshooting
Travel to job sites to deliver hands-on coaching and evaluate technician skill progression
Drive continuous improvement of technical training programs by updating content, incorporating lessons learned, and standardizing methods
Represent Field Service on complex client or vendor technical calls, ensuring proper communication, expectations, and escalation management
Work closely with engineering, project management, and QA teams to address systemic controls issues and support design improvements
Participate in turnover, commissioning reviews, and technical dialogues with stakeholders
Support interviewing for Controls Technicians and Field Service team members by evaluating candidates’ technical capabilities and problem-solving skills
Participate in onboarding and competency assessments for new controls-focused hires
Document all commissioning steps, troubleshooting findings, logic changes, and service activities with high accuracy
Ensure compliance with safety practices, engineering standards, networking protocols, and low-voltage electrical codes
Maintain tools, test equipment, and programming devices in proper working condition
Perform other duties as assigned to support operational and organizational objectives
Qualification
Required
Expertise in BAS/BMS controls, PLCs, networked controllers, sensors, actuators, VFDs, and systems integration
Strong understanding of controls sequences of operation, building systems logic, and equipment networking protocols (BACnet, Modbus, etc.)
Ability to read and interpret control schematics, wiring diagrams, network architecture drawings, and logic flow diagrams
Strong diagnostic abilities, including root-cause analysis of programming, hardware, or network issues
Excellent communication skills for customer, vendor, and internal interactions
Ability to travel up to 75%
2–5+ years of experience with BAS/BMS systems, preferably Siemens, Johnson Controls, Honeywell, Schneider, Automated Logic, or similar
Experience commissioning, tuning, programming, or troubleshooting complex control systems
Valid driver's license required
Preferred
Background in modular construction, industrial controls, or mission-critical data center systems highly preferred
Experience providing technical support or training to technicians is a plus
Associate degree in Electrical Engineering, Controls, Mechanical Engineering Technology, or related technical field preferred
Equivalent experience with strong controls background will be considered
Preferred certifications: BAS/BMS manufacturer certifications (Siemens, JCI, Honeywell, etc.), Networking certifications (CompTIA Network+, Cisco CCENT/CCNA), OSHA 10/30, NFPA 70E, Low-voltage or electrical certifications beneficial
Company
Integra Capital
Integra Capital is a investment management company.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
unknown2019-02-04Acquired
Recent News
2025-09-30
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