Legends Global · 1 day ago
Survey Specialist (Analyst) - CSL
Frisco, TX
Full-time
Onsite
Mid Level
3+ years expLegends Global is the premier partner to the world's greatest live events, venues, and brands. The Survey Specialist (Analyst) will support CSL with the administration and operation of survey processes and advanced statistical analysis, enhancing the survey platform and generating customer insights for various stakeholders.
HospitalityMarketingSports
Responsibilities
Develop primary research insights to produce well-organized and comprehensive client-ready reports
Analyze data from a number of sources and derive commercial insight for clients
Deliver superior customer service and meet client needs, commitments and deadlines
Lead design and execution of market research projects
Develop and enforce survey design best practices
Build surveys using advanced survey programming tool (i.e. Sawtooth, Qualtrics)
Leverage data from multiple sources (quantitative and qualitative) to drive insights into customer profiles, choices, and behavior
Expand the range and scope of research CSL performs to understand customer preferences and predict customer behavior
Implement custom java script code into client surveys to render custom functionality as needed
Develop and code surveys to ensure responsive design and rendering on mobile devices
Overall project management responsibility through the survey life cycle, including programming, launching, in-field monitoring and on-going client communication
Test quality assurance of online surveys
Schedule and monitor email invitations for online surveys
Report on response rates while survey is in-field
Troubleshoot issues with in-field surveys as they may arise
Work closely with the client and the survey team to ensure flawless execution
Interpret data and produce clear reports that illustrate research findings and insights
Qualification
Required
Ability to document and present research findings to support actionable strategies
Detail oriented with attention to the rigor of the design, methodology, and analyses
Ability to work independently and within a team environment; willingness to champion new tools, processes, and methodologies as aligned with business needs
Expert proficiency in MS Excel, Word, PowerPoint, SPSS
Excellent communication, organizational and time management skills, with an emphasis on managing and meeting deadlines
Self-starter
Bachelor's Degree in Market Research or Computer Science or equivalent degree/experience
3-5 years of experience leading market research studies using a range of methodologies such as conjoint analysis, maximum difference scaling, multivariate analysis, survey analyses, interviewing techniques, discrete choice techniques, segmentation
Demonstrated experience translating broad business challenges into actionable research projects, and driving those projects to successful completion
Benefits
Medical
Dental
Vision
Life and disability insurance
Paid vacation
401k plan
Company
Legends Global
Legends Global is the premier partner to the world's greatest live events, venues and brands.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
New Mountain Capital
2017-05-04Series Unknown
Leadership Team
Shervin Mirhashemi
Chief Executive Officer
Scott Aronsky
Chief Financial Officer
Recent News
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