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Southern Michigan Bank & Trust · 1 day ago

TELLER

Southern Michigan Bank & Trust is a long-established financial institution committed to serving its communities. The Teller role involves providing high-quality customer service, processing financial services, and managing customer relationships effectively.
BankingFinancial ServicesPersonal Finance

Responsibilities

Build and maintain customer relations by providing high quality service
Assist customer from start to finish acting as a full relationship manager
Interview customers to obtain information and proactively sell all bank products and services, including but not limited to Checking, Savings, Individual Retirement Accounts, Certificates of Deposits and Savings Bonds
Open new accounts using needs-based techniques
Discuss, sell, complete application and close consumer loans
Discuss, sell, and refer electronic services, Wealth Management and Commercial/Mortgage loan services
Solve branch operations matters
Understand and support marketing initiatives
Clean and organize branch/work area
Service, audit, and balance drawers, vault, TCRs, PTM, coin machine and other branch technology within established guidelines
Prepare, verify, and order incoming and outgoing cash shipments
Prepare and sign cashier’s checks, loan checks, and wires within assigned limits
Open, close and lead the branch during absence of management
Close accounts when necessary
Discuss and process overrides for lesser experienced tellers
Mentor/train incoming Tellers/Universal Bankers

Qualification

Customer serviceCash handlingBanking experienceBasic computer skillsGeneral math skillsJack Henry programsInterpersonal skillsProblem-solving skillsAttention to detail

Required

High School Diploma or general education degree (GED); and one to three weeks training and at least one-year equivalent combination of education and experience
Attentiveness to detail
Basic computer skills including Microsoft Word and Excel
General math skills
Interpersonal and problem-solving skills are required
Ability to maintain confidentiality and professionalism
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form

Preferred

Customer service, cash handling and banking experience preferred
Jack Henry suite of programs including Xperience and Synapsys
TCR, PTM, and coin machine knowledge

Company

Southern Michigan Bank & Trust

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Southern Michigan Bank & Trust is a community bank providing personal financial services to its customers.

Funding

Current Stage
Growth Stage
Total Funding
$30M
2021-04-16Debt Financing· $30M

Leadership Team

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John Waldron
President and CEO
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Angela Valdez NaDell
First VP, Chief People Officer
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Company data provided by crunchbase