CoreSphere, LLC · 11 hours ago
Senior Scrum Master
United States
Full-time
Remote
Senior Level
5+ years expCoreSphere, LLC is a fast-growing Salesforce Crest Partner and ServiceNow Elite Partner established in 2003 to develop state of the art solutions for public and private sector organizations. The Senior Scrum Master will drive Agile methodologies and optimize Salesforce solutions while facilitating scrum ceremonies and supporting business analysis activities.
Information TechnologyInternet of ThingsSoftware
No H1B
U.S. Citizen Only
Responsibilities
Facilitate all scrum ceremonies including daily stand-ups, sprint planning, sprint reviews, and retrospectives for multiple Salesforce delivery teams
Coach teams and stakeholders on agile principles and scrum framework implementation
Remove impediments and blockers that prevent team progress, escalating when necessary
Track and communicate sprint metrics, velocity, and team performance indicators
Foster a culture of continuous improvement and self-organization within teams
Collaborate with Product Owners to maintain and prioritize the product backlog
Shield teams from external disruptions and manage stakeholder expectations
Facilitate cross-team coordination and dependency management in a SAFe environment (if applicable)
Coach the team in understanding burndown and velocity reports
Familiarity with Salesforce ecosystem and platform capabilities
Experience in a SAFe (Scaled Agile Framework) environment
Background in CRM or enterprise software implementations
Experience working specifically on Salesforce implementation, configuration, or optimization projects
Assist in gathering, documenting, peer reviewing, and analyzing business requirements as needed
Support user story creation and refinement with clear acceptance criteria
Support Sr. Business Analyst during stakeholder interviews and workshops to elicit requirements
Support Sr. Business Analyst documenting current state processes and contribute to future state design
Support Sr. Business Analyst in creating process flow diagrams and support documentation
Participate in UAT planning and support testing activities
Be able to bridge communication between business stakeholders and technical teams
Strong analytical skills with accuracy and attention to detail
Ability to manage multiple tasks in a team-based environment
Demonstrated adherence to Salesforce.com best practices
Configure and maintain basic Jira project settings including workflows, custom boards, filters, and permissions in alignment with team needs
Create and maintain Confluence pages and spaces for project documentation, team collaboration, and knowledge sharing
Develop custom Jira dashboards and reports to support team and stakeholder visibility
Act as a liaison with internal Jira/Confluence administrators for escalated issues or complex configurations
Qualification
Required
Minimum 5 years of experience as a Scrum master's in technology delivery environments
Bachelor's degree in business, Engineering or Computer Science or similar
Experience facilitating Sprint Reviews
Demonstrated experience with all phases of the Software Development Life Cycle (SDLC)
Proven track record in Agile-driven development environments
Experience facilitating multiple scrum teams
Business analysis experience supporting requirements gathering and documentation
Excellent listening, oral, written, and presentation skills
Excellent analytical skills, as well as accuracy and attention to details
Experience working in JIRA, Confluence, or other Agile project management tools
Proficient in Microsoft Word, Excel, PowerPoint, Project, Visio, Lucid chart SharePoint
Certified Scrum Master (CSM)
Excellent interpersonal, listening, oral, and written communication skills
Candidate must be a US Citizen and authorized to work in the United States and must be able to pass a Public Trust background investigation
Preferred
Salesforce Administration Certificate is desirable
Certified SAFe 6.0 is desirable
JIRA and Confluence administration is desirable
Salesforce Business Analyst Certification is desirable
Additional business analysis certifications (CBAP, PMI-PBA)
Salesforce Service Cloud Consultant Certification is desirable
Salesforce Administration skill, is a plus
Project Management experience, is a plus
JIRA administration experience including workflow configuration, custom fields, and dashboard creation
Confluence administration including space management and template creation
Company
CoreSphere, LLC
CoreSphere is a customer-focused Salesforce and ServiceNow implementation partner of choice with over 20 years of experience transforming private and public sector agencies into high-performing, cloud-enabled enterprises.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Lily Foks
Partner Alliances Manager
Shailesh Gupta
Managing Partner
Company data provided by crunchbase