Creative Corrections, LLC · 13 hours ago
Training Support and Program Analyst
Washington, DC
Contract
Onsite
Mid, Senior Level
4+ years expCreative Corrections is actively recruiting for a Training Support and Program Analyst position within the U.S. Department of State. The role involves creating online training modules, supporting in-person training, and ensuring compliance with federal regulations while enhancing the training processes for INL staff.
AdviceConsultingStaffing AgencyTraining
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Coordinate and develop a suite of online and remote training modules and support materials, working with INL/SAO and relevant subject matter experts as required, to meet the specific needs of program officers and INL staff writ large. These online workshops, microlearnings, job aids, podcasts, etc., may be tailored for an overseas or domestic audience
Develop courses and their design plans according to INL/SAO/AT’s SOP for online training or suggest enhancements to the SOP. Training materials should include measurable objectives, instructional strategy, and available resources. Certain courses, as instructed by management, may require a Facilitator Guide, Participant Guide, learning roadmap, and job aids
Analyze the training needs of the Bureau by completing a needs assessment. Identify what gaps are present, present findings to INL/SAO/AT management, and make recommendations
Evaluate the effectiveness of training courses by developing methods to measure knowledge retention and skill improvement of each trainee, which could include practical exercises, oral exams, pre/post-tests, etc
Ensure that INL/SAO/AT management approves all training courses and is regularly briefed during the development of any training curricula, classes, workshops, and information sessions. Support INL training efficiencies by serving as POC for National Foreign Affairs Training Center (NFATC’s) Student Information System, including through tracking enrollment, announcements, and other related tasks
Assist in INL’s Washington-based in-person training when surge support required by management
Assist training team in logistical matters involving online, remote and in-person events, this may include assisting in the procurement of venues, supplies or similar items, requiring market research, providing cost estimate input and/or drafting language for statements of work or pre-award documents
Serve as a consultant on INL’s SharePoint platform providing guidance on how INL/SAO can best leverage its training information sharing with domestic and overseas offices
Recommend and implement changes to INL/SAO’s SharePoint pages based on sound methodology and web design after receiving concurrence from INL/SAO to proceed
Track INL/SAO/AT SharePoint usage relevant to training, conduct assessments, and make recommendations to leverage SharePoint as a training resource across INL
Assist in analyzing and improving training processes and procedures
Research and use government and private sector best practices to measure and improve training currently being offered within the Bureau
Use an Instructional Systems Design (ISD) methodology to create, measure, improve, and sustain training - one popular system of which consists of five phases (Analysis, Design, Develop, Implementation, and Evaluation) to ensure training materials are instructionally sound and meet the needs of INL domestic and overseas officers
Incorporate industry standard best practices for adult workplace learning, especially via online training platforms (e.g., Articulate) to produce high-quality training content
Aid in coordinating the interpretation and adaptation of available guidelines/SOPs to specific work-related issues; aid in analyzing the issues (e.g., workflow, delegations of authority, or regulatory compliance) and make recommendations for changes and improvements. Coordinate and distill subject matter expertise during the development of SOPs for areas identified as a potential risk or vulnerability to the Bureau’s management control structure, particularly about, but not limited to, implementing agreements, procurement, evaluation, program management, etc
Assist subject matter experts (SMEs) with the development of training modules for INL sponsored training workshops and distance learning courses based on policies and procedures
When appropriate, leverage Agency-approved AI systems to efficiently gather and distil information, including to produce course outlines and narratives
Respond in a timely manner to requests for information
Provide weekly status reports to INL/SAO/AT leadership or assigned staff on the status of all training development and delivery
Establish relationships through excellent customer service skills, project management knowledge, and a related understanding of the program office needs and mandates
When requested, work closely with INL program office staff, as well as other stakeholders at U.S. Embassies or other federal agencies to provide support on training initiatives
Interact positively and work cooperatively with team members and points of contact to accomplish assigned work in a timely and efficient manner
Take proactive measures to improve the working environment and foster teamwork
Seek to accomplish tasks in a manner to reduce the burden on management
Comply with all appropriate regulations, internal controls, and SOPs to protect organizational integrity and prevent unauthorized use or misappropriation of all classified and sensitive (but unclassified) material and equipment in assigned areas; and report security violations/problems to appropriate authority
If required or upon the request of management: Undertaking activities to support agency planning and reorganization; Preparation of responses to Freedom of Information Act requests; Dissemination of information regarding agency policies or regulations, such as conducting community relations campaigns, or conducting agency training courses; Participation in a situation where it might be assumed that participants are agency employees or representatives, such as attending conferences on behalf of an agency; Supporting acquisition, including in the areas of acquisition planning, such as by conducting market research and developing inputs for government cost estimates
Qualification
Required
U.S. Citizenship
A Bachelor's degree from an accredited institution
Four to six years' experience in relevant field
Demonstrated knowledge of Federal regulations in regard to area of specific need
Proficient in Microsoft Office Suite
Proficient in cloud-based collaborative software
Demonstrated experience facilitating organizational change
A Secret security clearance is required for this position; however, the contractor may begin work with an interim Secret security clearance
Preferred
Graduate Degree from an accredited college or university in a related field of counter-narcotics, criminal justice, international relations, foreign assistance, or adult-training or online training and curriculum development
Demonstrated experience with online and remote learning, including teaching, facilitation, design, or curriculum development
Demonstrated knowledge of training best practices
Demonstrated skill and ability in managing multiple concurrent activities of varying complexity, including changing priorities and short turn-around times
Demonstrated experience using on-demand training creation tools, platforms, or software
Prior experience supporting or working within the Department of State's International Narcotics and Law Enforcement Bureau
Company
Creative Corrections, LLC
At Creative Corrections, we strive to create a culture where we are able to attract and retain highly talented and qualified employees.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase