Jimbo's · 1 day ago
FRONT END SHIFT LEADER (43265)
01 CARMEL VALLEY - San Diego, CA 92130
Full-time
Onsite
Mid Level
$21/hr - $26.50/hrJimbo's is a company focused on providing excellent customer service and efficient Front End operations. They are seeking a Front End Shift Leader who will supervise the Front End staff, ensure customer service standards are met, and assist with various operational and human resource functions.
Retail
Responsibilities
Perform all Cashier and Customer Service Clerk duties as well as additional supervisory duties listed below
Proactively assist customers within the guidelines outlined in our Customer Service Standards and ensure that all Front End staff is doing the same
Assume ownership of Front End operations and represent Jimbo’s in the absence of Front End management
Assist with key human resource functions by enforcing all store/department policies, minimizing overtime, training new employees, monitoring staff breaks, and completing documentation in a timely manner (i.e., one on one meetings, feedback for performance evaluations, disciplinary actions, and terminations)
Assist Front End Manager in department development and succession training
Supervise Front End employees, ensure that staff members are staying productive during down time, delegate tasks, and constructively address performance issues as they arise
Maintain an accurate safe and change inventory
Verify and reconcile each cashier’s till upon closeout
Run daily and weekly reports
Follow and enforce company policy when approving checks and selling beer and wine
Know store layout/product location to refer the customer to the appropriate aisle when asked
Assist other team members in achieving the goals of the department and the store
Attend scheduled Front End Department meetings and all store meetings
Adhere to and enforce all Front End Department and store policies as outlined by the Front End Manager, Staff Member Handbook and Injury and Illness Prevention Plan
Qualification
Required
Must be minimum 21 years of age
Prior successful cashier experience with strong knowledge of Front End operations
Leadership and team-building skills with the ability to coach, motivate, supervise, delegate, and constructively address performance issues
Capable of handling several tasks at once, and able to tolerate stress
Ability to exercise good judgment
Friendly, outgoing personality
Strong communication skills
Ability to read product labels and UPC codes
Ability to travel and/or transfer to other store locations
Familiarity with Microsoft Excel and a basic knowledge of POS systems
Ability to lift and carry up to 50 lbs. throughout any assigned shift unassisted
Ability to stand for extended periods of time
Ability to sustain repetitive arm and hand motion
Ability to sustain a moderate amount of bending and twisting motion
Ability to push 6 shopping carts
Benefits
Medical, Dental, & Vision insurance packages - FT employees
401k plan – Employer matching
Paid time off accruals
20% Employee discount
Free Box Items for employees
Performance reviews (30-day, 6-month, Annual)
Quarterly Bonus*
Happy Hour Bonus*
Birthday Bonus*
20/20 Cashier Accuracy Bonus*
Company
Jimbo's
We do the right thing by providing the highest quality organic and natural foods. Fresh. Local. Organic. Home of the Plastic-Free Water Aisle.
Founded in 1984
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Justin Jackson
Chief Operating Officer
Company data provided by crunchbase