American Express · 17 hours ago
Staff Software Engineer - Agentic AI
Sunrise, Florida, United States
Full-time
Hybrid
Lead/Staff
10+ years expAmerican Express is a company with a rich history of innovation and a commitment to its customers. They are seeking a Staff Software Engineer - Agentic AI to operate as a senior individual contributor, focusing on designing and building agentic AI systems across the enterprise.
Credit CardsFinanceFinancial ServicesPaymentsTravel
Responsibilities
Drive technical direction for agentic AI initiatives, influencing architecture patterns, autonomy boundaries, and system design
Design, build, and operate production-grade agentic AI systems used across multiple products
Own and evolve shared agentic AI capabilities, including:
Agent frameworks and orchestration layers
Planning, tool use, and memory strategies
Retrieval and grounding (RAG) pipelines
LLM infrastructure, inference, and model gateways
Evaluation, observability, and safety tooling for autonomous systems
Lead technical design reviews and help teams navigate tradeoffs involving autonomy, safety, reliability, scalability, and cost
Partner across teams to deliver complex, cross-cutting agentic AI initiatives from concept to production
Evaluate emerging models, techniques, and agentic patterns and translate them into practical, enterprise-ready improvements
Mentor senior engineers and raise the technical bar for agentic AI development through example and influence
Qualification
Required
10+ years of software engineering experience, including deep, hands-on experience delivering agentic AI or LLM-powered systems to production
Proven ownership of complex, cross-cutting agentic systems spanning multiple teams or products
Strong engineering fundamentals across backend systems, APIs, data pipelines, and cloud infrastructure
Deep experience across the agentic AI stack, including planning, tool use, memory, and evaluation
Fluency with AI-assisted and agentic development workflows
Comfort operating in ambiguous problem spaces and translating them into shipped, reliable autonomous systems
Ability to influence technical direction and align teams without formal authority
Experience in workflow engines, async processing, queues, and streaming systems
Preferred
Experience building agentic systems in fintech or other regulated industries
Experience as a founding engineer or early technical leader in AI-driven products
Demonstrated success delivering technically complex autonomous systems that customers actively rely on
Meaningful contributions to open-source AI or agentic frameworks
Familiarity with fine-tuning, model optimization and inference pipelines is a plus
Benefits
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Company
American Express
American Express is a financial services company that provides credit cards, charge cards, payment solutions, and related services.
10001+ employees
H1B Sponsorship
American Express has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (137)
2024 (95)
2023 (95)
2022 (131)
2021 (111)
2020 (114)
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Brett Mooney
CEO & Country Manager, American Express Canada
Stephen J. Squeri
Chairman and CEO
Recent News
The Motley Fool
2026-02-05
The European Financial Review
2026-02-05
2026-02-04
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