Aqua Finance, Inc. · 16 hours ago
Repossession Coordinator
Corporate_Cove
Full-time
Onsite
Entry Level
2+ years expAqua Finance, Inc. is seeking a Repossession Coordinator to facilitate the repossession process and optimize asset recovery. This role involves evaluating repossession viability, negotiating fees, and coordinating with vendors to ensure proper documentation and communication throughout the repossession process.
Financial Services
Responsibilities
Evaluate and approve repossessions by analyzing financial data, vehicle value, condition, auction outcomes, and logistics to ensure optimal recovery and cost-effectiveness
Apply critical thinking to assess risk, manage vendor selection, and determine the best strategy for asset disposition based on market trends and vehicle status
Enter approved repossessions into vendor platforms with accuracy
Handle outbound and inbound collections on charge-off and active accounts
Communicate with vendors throughout the repossession process to ensure smooth coordination
Request titles, UCCs, and other necessary documentation for the auction process
Monitor accounts online and update transaction notes regularly
Draft repossession-related letters using a complex letter matrix, ensuring precision and resolving errors where applicable
Forward repossession letters to administrative specialist to be mailed promptly and in compliance with procedures
Assist in the resolution of complaints related to repossessions, auto recovery, and related issues
Negotiate lower storage/impound fees with vendors to reduce costs and maximize recovery whenever possible
Raise uncustomary or outlier vendor fees if discrepancies or errors are suspected
Coordinate ancillary product cancellations and communicate effectively with dealers
Run vendor reports to track repossession accounts through various stages of the process
Track repossession data in Excel with high attention to detail and accuracy
Approve extra repo fees up to $500 with vendors while ensuring proper compliance
Occasionally review condition reports and set auction floor prices for collateral
Perform other duties as assigned by leadership
Qualification
Required
High School Diploma or GED equivalent required
2 years of administrative or clerical customer experience required
Experience and proficiency in written and verbal communication
Experience using telephone, fax, and computer
Experience with Microsoft Office Suite
Experience with and ability to apply basic mathematical concepts
Preferred
1 year of repossession or collections related experience preferred
Company
Aqua Finance, Inc.
Aqua Finance, Inc. is a financial services firm headquartered in Wisconsin.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2021-11-29Acquired
Leadership Team
Kurt Grossheim
Chief Executive Officer
Mark Vander Sanden
Executive Vice President - COO
Recent News
2025-11-11
2025-11-11
2025-11-11
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