Digacore Technology Consulting ยท 1 day ago
Account Manager (Technical)
Digacore Consulting is a technology consulting firm offering Managed IT Support Services to our clients. They are currently seeking a qualified candidate to fill the role of Account Manager to join their growing team, responsible for building and maintaining strong relationships with existing clients and identifying opportunities for account growth.
Cloud ComputingConsultingNetwork Security
Responsibilities
Develop and nurture strong relationships with assigned client accounts
Serve as the main point of contact for client inquiries, concerns, and requests
Understand clients' business objectives and align our solutions to meet their needs
Proactively identify opportunities for account growth and upselling
Collaborate with internal teams to ensure timely delivery of services and solutions
Conduct regular account reviews to assess client satisfaction and address any issues
Provide product demonstrations and presentations to clients as needed
Stay updated on industry trends, competitive landscape, and emerging technologies
Prepare reports on account status, revenue forecasts, and sales activities
Attend industry events and conferences to network and generate new leads
Qualification
Required
Proven experience as an Account Manager or in a similar client-facing role
Excellent communication and interpersonal skills
Strong business acumen with the ability to understand clients' needs and propose tailored solutions
Ability to manage multiple client accounts and prioritize tasks effectively
Proactive mindset with the ability to identify opportunities and solve problems
Proficiency in CRM software and MS Office suite
Travel may be required for client meetings and industry events
Bachelor's degree in business administration, Marketing, or a related field, OR equivalent experience
Preferred
Technical background or understanding of IT services is preferred
Bachelor's degree in business administration, Marketing, or a related field, OR equivalent experience (Preferred)
Benefits
Nationwide medical insurance
Dental insurance
Life insurance gifted to all employees
Long-term disability insurance gifted to all employees
401k and company matching
Generous PTO policy
HSA and FSA options
Paid training and certification assistance
Flexible working schedule
$500 sign-on bonus
Team building events