Chubb · 20 hours ago
ESIS Claims Specialist, AGL
Overland Park, KS
Full-time
Onsite
Senior Level
5+ years expChubb is a world leader in insurance, providing a diverse range of insurance products and services. They are seeking an ESIS Claims Specialist to investigate and resolve claims promptly and fairly, ensuring compliance with established best practice guidelines.
Commercial InsuranceFinancial ServicesHealth InsuranceInsuranceMortgageRisk Management
Responsibilities
Receives assignments and reviews claim and policy information to provide background for investigations. May determine the extent of the policy’s obligation to the insured, depending on the line of business
Contacts, interviews, and obtains statements (recorded or in person) from insured individuals, claimants, witnesses, medical professionals, legal representatives, law enforcement, and other relevant parties to gather necessary claim information
Depending on the line of business, may inspect and appraise damage for property losses or arrange for such appraisal
Evaluates facts obtained during investigations to determine the extent of liability and the company’s obligation under the policy contract
Prepares reports on investigations, settlements, claim denials, and evaluations of involved parties
Sets reserves within authority limits and recommends reserve changes to the Team Leader
Reviews the progress and status of claims with the Team Leader, discussing challenges and recommending solutions
Prepares and submits to the Team Leader any unusual or potentially undesirable exposures
Assists the Team Leader in developing methods and improvements for handling claims
Resolves claims promptly and fairly
Obtains releases, proofs of loss, or compensation agreements and issues company drafts for claim payments
Communicates claim denials to claimants, insureds/customers, or attorneys as applicable
Manages litigation as required
Qualification
Required
Minimum of 5 years of technical claims handling experience in Auto and General Liability lines, demonstrating a high level of knowledge and competence
Must obtain and maintain required state licenses
Strong knowledge of insurance coverages and a solid understanding of applicable legal principles
Familiarity with auto liability cost containment programs and proven account management skills
Excellent communication, negotiation, and interpersonal skills for effective interaction with all levels of internal and external stakeholders
Strong analytical and problem-solving abilities
Demonstrated commitment to providing consistently superior customer service
Preferred
Experience working in a Third-Party Administrator (TPA) environment is strongly preferred
Company
Chubb
Chubb is a mortgage firm that offers risk management, property, health, personal, business, health, home, and life insurance.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$10.25BKey Investors
Berkshire Hathaway
2025-08-04Post Ipo Debt· $1.25B
2024-07-29Post Ipo Debt· $1.3B
2024-05-15Post Ipo Equity· $6.7B
Leadership Team
Annmarie Dugan Hagan
CFO Operations Technology & Transformation Chubb Group
John Keogh
President & Chief Operating Officer
Recent News
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2026-02-05
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