PwC Experience Center Stockholm · 17 hours ago
US Tech - Senior Technologist - Miami
Miami, FL
Full-time
Onsite
Mid, Senior Level
$36K/yr - $109K/yr
1+ years expPwC is a leading professional services firm, and they are seeking a Senior Technologist to join their Information Technology Operations team. The role involves providing essential support to maintain smooth IT operations and assisting end users with their technology needs, including resolving PC hardware issues and educating users on technology use.
Consulting
No H1B
Responsibilities
Deliver exceptional support to client and internal-facing teams
Anticipate and address end user technology needs
Resolve PC hardware and desktop issues promptly
Manage customer expectations and escalate issues when necessary
Educate end users on practical technology use
Perform printer toner changes and maintenance
Maintain accurate and up-to-date technical documentation
Foster positive relationships and work collaboratively with team members
Qualification
Required
High School Diploma
1 year of experience
This is an in-person role that requires punctual attendance. Depending on your assigned PwC office, expected working hours would be either 8:00am - 5:00pm, 8:30am - 5:30pm or 9:00am - 6:00pm (New York Only). The individual in this role is expected to wear a PwC branded shirt
Preferred
Bachelor's Degree preferred
Resolving end user issues with PC hardware and desktop requests
Using business judgment to advise end users on technology tools
Teaching end users how to better use technology
Applying advanced technical troubleshooting skills independently
Keeping IT ticketing management system updated
Enabling end users to have successful meetings
Imaging and deploying PCs and technology peripherals
Identifying and delivering continuous process improvements
Benefits
Medical
Dental
Vision
401k
Holiday pay
Vacation
Personal and family sick leave
And more.
Company
PwC Experience Center Stockholm
PwC Experience Center Stockholm is a Design Services industry.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase