Schneider Electric · 9 hours ago
Repair Technician
Buffalo, NY
Full-time
Onsite
Entry Level
$52K/yr - $70K/yr
2+ years expSchneider Electric is a leading global company focused on sustainability and efficiency, and they are seeking a Repair Technician to join their Services team. The role involves maintaining service spare parts inventory, troubleshooting and repairing equipment, and ensuring timely shipment of service parts orders.
ElectronicsEnergyEnergy ManagementInformation TechnologyRenewable Energy
Responsibilities
Monitors Customer Service requests for repair and return materials/components
Troubleshoots and repairs equipment returned from the field
Contributes to ensure timely shipment of Service Parts orders
Support our Service Spares inventory improvement initiative
Inventory current Service Spares
Identify Gaps for critical components
Executes regular inventory cycle counts to identify gaps between what Acumatica indicates and what is physically in Service Spares inventory
Monitors auto-ordering function in Acumatica is setup for Service Spares
Engages with Product Development/Engineering personnel, as needed, to ensure proper failure analysis (FA) and accurate root cause analysis (RCA) has been performed
Drives rapid response to Service non-conformance (NC) turnarounds for the QMS program
Documents, in detail, technical findings within engineering and support tools
Presents product defect analysis to engineering and management personnel
Categorizes FAs to enable defect analysis and trending
Updates Service Cases within the ERP/CRM tool
Working with Planning function, identifies sources and availability of non-standard Motivair parts/components/materials/tools
Follows up with customers to ensure issues are resolved
Responds to field technician requests in a timely and accurate manner via phone, email, or chat
Serves as a resource for the 24/7 Technical Support On-call Rotation
Putting together Sub-Assemblies per work instructions for service inventory needs
Other duties as directed include providing Technical Support on a flex basis, depending on the team’s workload
Qualification
Required
High school education or equivalent, is required
Ability to multitask a must
Basic computer skills and abilities, including MS Office Suite, are required
Knowledge of electro-mechanical equipment and component concepts
Ability to understand technical documentation
General understanding of electrical and mechanical tools
Knowledge of basic service/support operations
Strong organizational skills and attention to detail
Effective communication skills are required
Ability to deescalate situations with technicians, Supply Chain colleagues and other personnel
Combination of sitting in office environment and standing in production/warehouse environments
Frequent walking between office, production assembly and test, and storage areas
Ability to safely lift 50 lbs. to chest level
Preferred
Two-year technical certification/degree from an accredited institution preferred
2+ years of experience in equipment repair, RMA coordination, technical support or field service is desired
Familiarity of ERP/CRM systems a plus
Knowledge of and experience with quality management systems (QMS) and methodologies such as Six Sigma and ISO standards a plus
Benefits
Medical (with member reward points)
Dental
Vision
Basic life insurance
Benefit Bucks (credits to apply towards your benefits)
Flexible work arrangements
Paid family leaves
401(k) + match
Well-being and recognition (including service anniversary) programs
12 holidays per year
15 days of paid time off per year (pro-rated in the first year of employment based on start date)
Opportunity to purchase company stock (eligibility depends on start date)
Military leave benefits
Company
Schneider Electric
Schneider Electric specializes in the digital transformation of energy management and automation.
10001+ employees
H1B Sponsorship
Schneider Electric has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (150)
2024 (103)
2023 (108)
2022 (98)
2021 (115)
2020 (109)
Funding
Current Stage
Public CompanyTotal Funding
$4.07BKey Investors
California State Water Resources Control BoardIdinvest Partners
2025-08-26Post Ipo Debt· $4.07B
2018-04-05Grant· $1.6M
2004-12-03Series Unknown
Leadership Team
Deepak Sharma
President - Greater India zone, MD & CEO - Schneider Electric India Pvt. Ltd
Jai Sharma
CFO Greater India Zone
Recent News
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