TEKsystems · 1 day ago
LMS Project Coordinator
Boston, MA
Full-time
Hybrid
Mid, Senior Level
$43/hr - $43/hr
5+ years expTEKsystems is a leading provider of business and technology services, seeking a Project/Program Coordinator to provide Learning Management System (LMS) support and instructional design assistance. This role involves managing the Adobe Learning Manager platform, developing training materials, and ensuring compliance with internal policies while providing user support and quality assurance.
Information Technology
Responsibilities
Adobe Learning Manager (ALM) Content & User Support
Course Deployment: Upload SCORM/xAPI packages and other digital assets (PDFs, Videos) into the LMS
User Enrollment Support: Manually or bulk-enroll users into specific courses or learning paths based on provided lists
Transcript Reports: Prepare user transcript reports at the request of the Learning & Development Manager or their designee
Course Reports: Provide weekly and bi-weekly Mosaic course enrollment and completion reports. Identify Departments with below and above average enrollment
LMS Help Desk: Provide direct support to learners experiencing issues with course launches or navigation
Instructional Design & Tool Support
Articulate Storyline: Review updated Mosaic training. Review process includes ensuring updated content is grammatically accurate, links are working properly, closed captioning is enabled, and graphics are aligned to the Mosaic application
PowerPoint Formatting: Apply corporate templates to draft presentations and ensure they are optimized for uploading to virtual classroom and online document management systems
Accessibility Checks: Verify that content meets basic accessibility standards before publishing
Data & Documentation Support
Excel Data Handling: Use Excel to cross-reference HR lists with LMS user lists to ensure enrollment accuracy
SharePoint Coordination: Keep the project’s SharePoint site organized by managing version control for all source files (Storyline, PPT, and CSVs)
Quality Assurance (QA)
Testing: Test new courses to ensure Adobe Connect or Zoom links are included, Outlook invitations are deployed from ALM, and course completions are tracked correctly in ALM
Course Retirements: Ensuring course retirements occur as planned when course instances are completed and/or when courses have reached their fiscal year or seasonal completion date
Link Verification: Periodically check all external links within courses to ensure they remain active
Qualification
Required
Experience supporting an LMS in an operational or coordinator role
Ability to upload, organize, and maintain digital learning content (SCORM/xAPI, videos, PDFs, assessments)
Basic understanding of instructional design and content QA
Strong collaboration, communication, and active listening skills
High attention to detail with accuracy in data entry, content review, and version control
Ability to support users and troubleshoot course access/navigation issues
Strong organizational skills with the ability to manage multiple priorities
Demonstrated professionalism, judgment, and stakeholder communication
Ability to work independently while contributing effectively to team projects
Five or more years of experience in a Project/Program Coordinator role, or a bachelor's degree in communications, business administration, or a related field
Commitment to a positive, respectful, and collaborative work environment
Proficiency with Microsoft Office Suite (Excel, Outlook, PowerPoint, Word) and related software tools
Preferred
Experience with Adobe Learning Manager (ALM) or other enterprise LMS platforms
Familiarity with eLearning authoring tools such as Articulate Storyline
Knowledge of WCAG or basic accessibility compliance. (Web Content Accessibility Guideline)
Experience with QA processes for digital learning, including link testing and course validation
Experience in Learning & Development, instructional design, or training operations
Experience in government, higher education, financial services, or similarly regulated environments
Understanding of virtual classroom platforms and LMS integration
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
Morningstar.com
2026-02-03
2025-11-19
2025-10-29
Company data provided by crunchbase