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Digital Content Specialist jobs in United States
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TEKsystems · 13 hours ago

Digital Content Specialist

positionGrand Rapids, MI
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
money$34/hr - $34/hr
date2+ years exp
TEKsystems is a leading provider of business and technology services, and they are seeking a Digital Content Specialist to support the strategy, development, deployment, and analysis of CRM campaigns. The role involves acting as a liaison between stakeholders, managing campaign deliverables, and ensuring timely and effective communication.
Information Technology
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Responsibilities

Acting as the primary liaison between internal stakeholders, agencies, and the CRM production team
Identifying CRM deliverables and managing all aspects of the campaign including planning, timelines, risks, and resources
Submitting use cases and other supporting artifacts for review and approval
Scheduling creative downloads and updating content briefs
Managing creative routing, finalizing proof comments for agency edits, and providing final English HTML for the translation team
Conducting in-depth QA of emails in each language, for all ANA markets, including checking all links, artwork, videos, etc. for proper functionality and market availability
Providing insight and explanation to stakeholders on CRM platform capabilities
Tracking campaign progress (activities, milestones, deliverables) and the estimation/re-estimation of work as necessary
Sending final CRM creative to internal stakeholders for reference
On-call support for end-of-month email communications to the field
On-call support 24/7 to coordinate urgent communications per established protocols
Backup for the email coordinator

Qualification

Digital contentCRM knowledgeEmail marketingA/B testingMarketing degreeCommunication skillsProblem-solvingOrganizational skillsTeam collaboration

Required

AA/AS, BA/BS Marketing or equivalent certification in Communications or a related field
Minimum 2 years' experience in Communications or a related field
Basic knowledge of CRM
Ability to resolve routine problems
Ability to perform tasks and support projects under close supervision
Ability to work onsite at this client
This role is 'Not' eligible for sponsorship

Benefits

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

Company

TEKsystems

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At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
dateFounded in 1994
location
Hanover, Maryland, USA
people-size10001+ employees
web-link
http://www.teksystems.com

Funding

Current Stage
Late Stage

Leadership Team

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Ryan Skains
Vice President, TEKsystems Global Services
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