Generis Tek Inc · 13 hours ago
Customer Service Representative Remote
United States
Contract
Remote
Entry Level
$15/hr - $17/hr
2+ years expGeneris Tek Inc is seeking a Customer Service Representative for a remote contract role. The position involves providing excellent customer service, managing client documentation, and ensuring effective communication with clients.
Information Technology & Services
Hiring Manager
Megan Bell
Responsibilities
Excellent ability to communicate effectively with a strong customer service focus
Proficiency in MS Windows and MS Office (specifically Excel, Word and Access)
Strong attention to detail
Ability to understand and follow oral and written instructions
Ability to successfully work in a team environment
Experience and proficiency in data entry of client letters and documentation management
Ability to effectively and efficiently communicate over the telephone with clients regarding verification questions
Time management from virtual location is a requirement to continue as a virtual resource; however, the option to work in-office is available and may be requested upon needs of productive output
Performance is measured by exceptional client feedback and satisfaction
Qualification
Required
Excellent ability to communicate effectively with a strong customer service focus
2+ years in a customer service setting
Proficiency in MS Windows and MS Office (specifically Excel, Word and Access)
Strong attention to detail
Ability to understand and follow oral and written instructions
Ability to successfully work in a team environment
Experience and proficiency in data entry of client letters and documentation management
Ability to effectively and efficiently communicate over the telephone with clients regarding verification questions
Time management from virtual location is a requirement to continue as a virtual resource
Preferred
Early career candidates are encouraged
Company
Generis Tek Inc
Generís Tek is an elite IT staffing firm headquartered in Chicago, IL offering long-term, short-term, temporary-to-permanent and direct placement staffing.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase