American Express · 1 week ago
Senior Associate - Digital Product Development
New York, New York, United States
Full-time
Hybrid
Entry, Mid Level
$89K/yr - $150K/yr
2+ years expAmerican Express is a company with a long history of innovation and a commitment to supporting its customers and employees. The Senior Associate in Digital Product Development will own the backlog and agile delivery for core digital card experiences, drive cross-functional execution, and champion customer experience while ensuring launch readiness and continuous improvement.
TravelFinancePaymentsCredit CardsFinancial Services
No H1B
Responsibilities
Own backlog and agile delivery
Serve as Product Manager for a scrum team delivering core digital card experiences
Own, groom, and prioritize the backlog to ensure alignment with product strategy and delivery milestones
Write clear feature epics and acceptance criteria in collaboration with New Product Development (NPD), Engineering, UX, and platform partners
Steer sprint ceremonies, including backlog refinement, sprint planning, demos, and retrospectives
Partner closely with Engineering, UX, Architecture, Platform, Risk, and Servicing teams to deliver end-to-end functionality
Coordinate dependencies across multiple internal platforms and systems
Proactively identify risks, tradeoffs, and delivery impacts, escalating as needed
Partner with Product Managers to break down high-level product vision into sequenced, executable increments
Ensure requirements are well-defined, prioritized, and traceable throughout delivery
Balance speed-to-market with quality, security, and compliance expectations
Maintain a strong understanding of customer needs and workflows
Partner with UX and Research to inform experience decisions and usability improvements
Advocate for simplicity, clarity, and consistency in product delivery
Partner with go-to-market, operations, and support teams to ensure launch readiness
Support defect triage, post-launch enhancements, and iterative improvements
Use data and feedback to inform ongoing backlog prioritization
Qualification
Required
Bachelor's degree in Business, Computer Science, Engineering, or a related field, or equivalent practical experience
2+ years of experience in digital product management or product ownership roles
Ability to define and communicate clear product requirements, user stories, and acceptance criteria for digital products
Experience working in Agile delivery environments (Scrum, Kanban, SAFe) using tools such as Jira, Rally, or similar
Demonstrated ability to operate independently and make sound decisions in ambiguous, fast-paced environments
Strong stakeholder management skills, with experience balancing competing priorities across cross-functional teams
Preferred
Demonstrated experience owning or contributing to customer-facing web experiences, including close partnership with design and frontend engineering
Working knowledge of UI / UX best practices and how frontend experiences are supported by backend systems and APIs
Familiarity with payments, financial services, or B2B platforms
Benefits
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Company
American Express
American Express is a financial services company that provides credit cards, charge cards, payment solutions, and related services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Brett Mooney
CEO & Country Manager, American Express Canada
Stephen J. Squeri
Chairman and CEO
Recent News
2026-02-11
Sports Business Journal
2026-02-11
2026-02-11
Company data provided by crunchbase