Randstad Digital Americas · 17 hours ago
IT Field Operations Specialist
Philadelphia, PA
Contract
Onsite
Entry, Mid Level
$50/hr - $55/hr
2+ years expRandstad Digital Americas is seeking an IT Field Operations Specialist to act as a technical bridge between the central engineering lab and regional field depots. The role involves managing Windows-based systems, deploying hardware, and providing technical support in a high-mobility environment.
Information Technology & Services
Responsibilities
Lead full Windows OS installations, BIOS/driver updates, and SQL configurations to ensure all systems are optimized and secure
Leverage Microsoft Intune and SCCM to deploy, upgrade, and maintain system health across a distributed enterprise network
Provide hands-on support at crew bases and onboard mobile units to troubleshoot tablets, peripherals, and cellular/Wi-Fi connectivity
Write and troubleshoot PowerShell scripts to streamline deployments and maintain rigorous, up-to-date technical procedure manuals
Diagnose and resolve complex connectivity issues for Point-of-Sale (POS) systems and specialized mobile peripherals
Manage the physical transport and installation of hardware, including the ability to lift and carry equipment up to 50 lbs
Qualification
Required
2+ years of experience building and supporting Windows-based systems, with a specific focus on Point-of-Sale (POS) or ruggedized equipment
Proficiency in system imaging, network troubleshooting (Cellular/Wi-Fi), and SQL Server installation/configuration
Practical experience with enterprise management tools, specifically SCCM and Intune
High School Diploma required; Bachelor's degree in Computer Science or Engineering is highly preferred
Functional knowledge or 1+ year of experience with PowerShell scripting is a significant advantage
Strong interpersonal skills with the ability to provide clear technical guidance to non-technical crew members and staff
Ability to travel as necessary to regional depots (including Philadelphia) and other field locations to provide on-site support
Preferred
Bachelor's degree in Computer Science or Engineering is highly preferred
Benefits
Medical
Prescription
Dental
Vision
AD&D
Life insurance offerings
Short-term disability
401K plan
Company
Randstad Digital Americas
Randstad Digital is a trusted digital enablement partner that facilitates accelerated transformation for businesses by providing global talent, capacity, and solutions across specialized domains.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Graig Paglieri
CEO, Randstad Digital Americas
Pascal de Hesselle
SVP, Executive Client Partner - Technology, Media & Telecom
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