Arnot Health · 1 day ago
Outpatient Director of Operations - Surgical Specialties
Elmira,NY,US
Full-time
Onsite
Lead/Staff, Director/Executive
$90K/yr - $130K/yr
5+ years expArnot Health is a healthcare provider seeking an Outpatient Director of Operations for their surgical specialties. The role involves overseeing daily operations, managing staff, ensuring quality care, and driving operational efficiency.
Health CareHospitalMedical
Responsibilities
Helps develop and implement Outpatient Services' mission, vision, values and strategic plan
Oversees the daily operations of the organization
Maintains optimal support staffing, emphasizing and optimizing recruiting the right numbers, quality and efficient utilization of that staff
Oversees orientation, training, ongoing education, and general clerical staff development
Ensures the availability of the necessary facilities, equipment and supplies necessary to deliver high quality care
Oversees the practice managers and clinical coordinators as a means to communicate with the surgical specialty practices, set expectations and standards, fosters their development, and holds them accountable
Works with the administrative team, promotes integration of the provider surgical specialty practices into Arnot Health
Oversees all aspects of the adoption and effective utilization of information technology
Assists in developing and implementing short-range strategies, business plans and site development
Drives operational efficiency, emphasizing high-quality patient care, revenue enhancement and cost optimization
Develops and implements Outpatient Services policies and procedures and promotes standardization of group
With the senior executive director, continually monitors operations, programs, and physical properties, and initiates appropriate changes
Helps promote Outpatient Services culture, integration and high morale, and promulgates group standardization
Assists in the promotion of high standards of professional conduct
Conducts performance reviews of clerical staff
Facilitates all aspects of patient access and overall experience
Facilitates optimal documentation and record keeping, including electronic means, and ensures the integrity thereof
Is responsible for attending all mandatory annual educational programs as required by the position
Is familiar with and demonstrates continuous Performance Improvement principles and participates in the process as appropriate
Employee understands and demonstrates the importance of satisfying the needs of the customer/patient by interacting with him/her in a friendly and caring way, being attentive to the customer's needs, both psychologically and physically, and by taking the initiative to maintain communication with the customer in order to provide a secure and pleasant experience with the Arnot Health
It is understood that this lists typical duties for the classification and is not to be considered inclusive of all duties that may be assigned
Qualification
Required
Minimum of 5 years in supervisory capacity, in appropriate healthcare setting
Preferred
Bachelors degree preferred
Company
Arnot Health
Arnot Health is a healthcare center that specializes in bariatric. cancer, heart, maternity and orthopedic care services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Jonathan Lawrence
President and CEO
Roberto de Bara, MD
President & CEO
Recent News
Central New York Business Journal
2025-05-06
Central New York Business Journal
2025-05-01
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