Syntricate Technologies · 2 months ago
Computer Operator - Remote
United States
Full-time
Remote
Entry Level
2+ years expSyntricate Technologies is seeking a Computer Operator for a remote role based in South Carolina. The position involves gathering infrastructure data, assisting with billing processes, and providing tier 1 support for a ticketing system, while working collaboratively with team members.
Information TechnologyProject ManagementQuality Assurance
Responsibilities
The computer operation ROLE WILL be responsible for gathering infrastructure data and assisting with updating excel spreadsheets to be shared with MITS billing department
Also manage and support the MITS interactive dashboard and asset management tasks
Assist with documenting the process of each of the tasks
Document, update and verify the steps in collaborating with the Tech Writer
As a Tier1 support team member, serve as backup to footprints administrator
Collaborate with Footprints ticketing administrator to make necessary changes to forms, workspaces and develop FAQs
COMMUNICATE EFFECTIVELY IN BOTH WRITTEN AND SPOKEN COMMUNICATION
WORK COLLABORATIVELY WITH STAFF AND OTHER CONTRACTED STAFF
Qualification
Required
Microsoft Excel
Microsoft Power BI
BMC Footprints Ticketing System
Collaboration
Communication
Bachelor's Degree or High School with 2 years of experience
Preferred
Previous experience with participating in software upgrade
Change and Release Management procedures
Company
Syntricate Technologies
Syntricate Technologies offers quality assurance, validation, regulatory, business analysis, and project management services.
51-200 employees
H1B Sponsorship
Syntricate Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
Funding
Current Stage
Growth StageCompany data provided by crunchbase