General Dynamics Information Technology · 15 hours ago
Audio Visual Specialist Pentagon – TS/SCI required
USA VA Arlington
Full-time
Onsite
Mid Level
$85K/yr - $115K/yr
3+ years expGeneral Dynamics Information Technology is a global technology and professional services company, and they are seeking an Audio Visual Specialist. The role involves operating, supporting, and troubleshooting AV systems for various meetings, ensuring exceptional customer service and technical support to users, including VIPs and senior government officials.
Artificial Intelligence (AI)Cloud ComputingConsultingCyber SecurityInformation Technology
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Set up, configure, and troubleshoot AV equipment for meetings and VTCs
Collaborate with clients to determine AV requirements and deliver solutions
Manage ticketing systems: create, assign, update, and resolve tickets with detailed documentation
Manage the end-to-end VTC scheduling with global agencies, liaising with global agencies to de-conflict and manage complex VTC sessions across multiple time zones
Manage VTC systems and support meetings across multiple security enclaves (e.g., NIPRNet, SIPRNet, JWICS)
Provide live operational support for multi-party conferences by actively managing and troubleshooting the Cisco Meeting Server (CMS) bridging environment
Maintain and troubleshoot call routing policies and zones on Cisco VCS and Expressway to ensure seamless internal and external video communications
Maintain and repair AV equipment, ensuring operational readiness
Provide end-user training on AV hardware and software
Participate in meetings, training, and special projects as required
Document processes, maintain SOPs, and create reference guides and as-built diagrams
Ensure superior customer service with professionalism, timely responses, and clear communication
Support after-hours on-call requests when necessary
Qualification
Required
Top Secret/SCI clearance required
3+ years of related experience
US Citizenship Required
AA/AS/BA/BS (or equivalent experience per contract LCAT)
3+ years of experience managing AV systems, including VTC support
Familiarity with Microsoft Office Suite, Outlook, and SharePoint
Working knowledge of AV systems, conference room technologies, and troubleshooting
Strong communication, organization, and documentation skills
Ability to multi-task, prioritize, and adapt to dynamic environments
Dependability, self-motivation, and resourcefulness
Preferred
Experience in Government/Military environments, working with VIPs preferred
Familiarity with VTC systems and endpoints is a plus
Active CompTIA Security+ CE certification desired
Benefits
Medical plan options
Health Savings Accounts
Dental plan options
Vision plan
401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match
Full flex work weeks
Paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
Short and long-term disability benefits
Life insurance
Accidental death and dismemberment insurance
Personal accident insurance
Critical illness insurance
Business travel and accident insurance
Company
General Dynamics Information Technology
General Dynamics Information Technology is an IT consulting company that specializes in cyber security, AI, and quantum computing. It is a sub-organization of General Dynamics.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Paul Nedzbala
Senior Vice President
Ben Buckley
Vice President and General Manager
Recent News
2026-02-05
2026-01-03
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