Apply on Employer Site

Amazon · 2 days ago

Creative Program Manager, Amazon Leo

Bellevue, WA

Full-time

Onsite

Senior Level

$141K/yr - $191K/yr

6+ years exp

Amazon Leo is Amazon’s low Earth orbit satellite network, focused on delivering fast, reliable internet connectivity to underserved areas. They are seeking an experienced Creative Program Manager to oversee the entire creative production process, managing relationships with internal teams and external agencies while implementing innovative AI solutions to enhance efficiency.

Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail

No H1B

U.S. Citizen Only

Responsibilities

Own end-to-end creative production lifecycle for Amazon Leo, managing both internal team workflows and external agency partnerships

Serve as the primary interface between internal partners (PMM, Product Managers, Industrial Design) and external creative agencies

Manage day-to-day agency relationships including briefings, project management, asset reviews, approvals, quality control, resourcing, timelines, and budgets

Develop and own work back plans for creative development across campaigns and product launches

Lead coordination between channels to ensure cohesive campaign creative execution

Build and implement scalable creative operations mechanisms including: Design systems and brand guidelines, agency templates and creative briefs, file management and folder storage systems, Digital Asset Management (DAM) optimization

Establish intake processes, prioritization frameworks, and workflow management systems

Create and maintain creative production SLAs and quality standards

Implement tracking mechanisms for project status, resource allocation, and budget management

Identify and implement AI solutions to enhance creative production efficiency

Develop AI-augmented workflows for creative operations, asset management, and production processes

Champion innovation and continuous improvement in creative production methodologies

Leverage technology to eliminate complexity and drive scalability

Negotiate and manage work backs across multiple stakeholders including marketing teams, PMMs, and product managers

Define creative requirements across app and website in partnership with product, marketing, and UX teams

Cultivate strong relationships across Amazon Leo organization and external agency partners

Provide regular status updates and strategic recommendations to senior leadership

Manage complex initiatives delivering vital solutions and process improvements

Collaborate with senior leadership to champion transformative creative strategies

Lead cross-functional endeavors that drive process optimization and excellence

Manage complex budgets and resource allocation with efficiency

Identify crucial business metrics to measure program success and creative effectiveness

Drive both tactical execution and strategic initiatives with limited guidance

Qualification

Creative production managementCreative operations infrastructureAI implementationDigital Asset ManagementProgram/project managementStakeholder managementStrategic planningCollaborationCommunicationNegotiationProblem-solvingTeam leadershipAdaptability

Required

Bachelor's degree

6+ years of program/project management experience in creative operations, creative production, or related field, including experience managing external agency partnerships

Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum

Preferred

Experience building and scaling creative operations infrastructure (design systems, intake processes, workflow automation) with demonstrated ability to implement innovative solutions that measurably improve efficiency

Experience with Digital Asset Management (DAM) systems (e.g., Bynder, Canto, AEM Assets)

Experience managing end-to-end creative production for product launches, brand campaigns, or major events

Understanding of motion graphics, video production, CGI, and digital design workflows to establish production SLAs, develop work-back schedules, and manage end-to-end creative delivery timelines

Working knowledge of Figma, Frame.io, Adobe Creative Suite for design collaboration and review

Experience with Amazon Brand Portal for asset management, uploading, and brand guideline administration

Benefits

Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)

401(k) matching

Paid time off

Parental leave