Montana State University - Office of Student Engagement · 7 hours ago
Network Analyst I
Montana State University - Office of Student Engagement is seeking a Network Analyst I to join their Network Services team. The role involves providing technical support for the installation, configuration, maintenance, and troubleshooting of network and telecommunications systems and services, ensuring operational continuity and customer service for the MSU community.
Events Services
Responsibilities
Install, configure, maintain, and support unified communications, telecommunications, and network systems and services, including IP phones, voice gateways, switches, routers, access points, servers, and related infrastructure
Provide front-line end-user support, including service request fulfillment, incident response, troubleshooting, and user training for network and telecommunications services
Perform routine troubleshooting and repair of network, telecommunications, and communications cabling issues in accordance with established procedures
Assist with scheduled maintenance, software updates, equipment upgrades, and lifecycle activities for network and telecommunications systems
Use monitoring and management tools to identify service issues and take appropriate corrective action under direction
Document installations, configurations, changes, and operational information to support service continuity and future planning
Maintain equipment rooms, tools, and inventory in accordance with industry good-housekeeping and safety standards
Apply established networking, telecommunications, and security standards and best practices to assigned tasks
Assist with training activities and provide guidance to student employees as assigned
Participate in professional development, projects, and other related duties as assigned
Qualification
Required
Basic understanding of networking, telecommunications, and communications cabling concepts
Experience using Network monitoring and management tools
Experience using standard tools and equipment in a technical environment
Must possess a valid driver's license, an acceptable driving record, and meet all State of Montana requirements to operate State/University vehicles
Preferred
Experience with Cisco Unified Communications systems
Experience with Cisco switches, routers, and firewalls
Experience with Aruba wireless systems
Experience with documenting network diagrams and standards
Company
Montana State University - Office of Student Engagement
The Office of Student Engagement (OSE) provides and facilitates student engagement opportunities for MSU students through a variety of programs, events, services, and activities on the Bozeman campus.
Funding
Current Stage
Early StageCompany data provided by crunchbase