Corda Credit Union · 1 day ago
Contact Center Representative
Hiawatha, IA, USA, 52233
Full-time
Onsite
Entry Level
1+ years expCorda Credit Union is seeking a Contact Center Representative to enhance member experiences through exceptional customer service and sales solutions. In this role, you will provide quality member service by answering calls, troubleshooting issues, and collaborating with your team to meet sales and service goals.
BankingFinancial ServicesMortgage
Responsibilities
Providing quality member service by answering calls promptly
Troubleshooting issues as they arise
Providing sales and service solutions
Collaborating with your team to meet sales and service goals
Qualification
Required
1-2 years of experience in customer service and/or sales
Strong communication skills
Solution oriented mindset
Ability to work collaboratively with team members
Maintain a customer-centric focus
Uphold the principles of integrity and excellence
Benefits
Paid time-off (PTO), paid sick time off (STO), and paid holidays
Competitive salary
Time-off earned for volunteering in the community
Generous medical and dental benefits package
Paid Parental Leave
401(k) with a great employer match (tiered up to a 200% match)
Advancement opportunities and professional development (we love to help you grow!)
Tuition reimbursement and on-going professional education
Great co-workers and a collaborative culture
Company
Corda Credit Union
Corda Credit Union is a not-for-profit, full-service financial cooperative helping Iowans build a strong foundation – with banking and lending, guidance and growth, since 1935.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Paula O'Rourke
President / CEO
Jeremy Reynolds
Chief Financial Officer
Recent News
Corridor Business Journal
2024-02-22
Corridor Business Journal
2023-01-28
Corridor Business Journal
2022-01-26
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