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Customer Content Specialist jobs in United States
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PRIME Research Brazil · 17 hours ago

Customer Content Specialist

positionCleveland, OH
timeFull-time
remoteHybrid
seniorityEntry Level
date1+ years exp
Cision is a global leader in PR, marketing, and social media management technology. The Customer Content Specialist will work directly with clients to ensure effective distribution of press releases, acting as a primary point of contact and providing strategic recommendations to enhance engagement and visibility.
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Diversity & Inclusion

Responsibilities

Work directly with clients to ensure their press releases are distributed to their desired target audience to help drive their corporate objectives
Act as product experts and strategists to align service offerings with a client’s communication needs
Offer recommendations on content best practices to help increase engagement and visibility

Qualification

Content creationCustomer serviceSEO knowledgePowerPoint expertiseCanva proficiencyPublic speakingTeam playerSelf-driven

Required

Team player who is self-driven to exceed core metrics and department goals
Someone looking to work collaboratively with others within a hybrid work setting
An individual with a passion for customer service who finds fulfillment in helping others
A professional with a proven ability to master a product portfolio and position solutions to customers to impact revenue generation
1+ years of experience in content creation, customer service, or related field required
BA degree in a communication-related field required
Overtime and holiday coverage may be required based on business needs

Preferred

Knowledge of SEO and content best practices desired
Expertise in PowerPoint, Canva, and public speaking a plus

Benefits

Hybrid work model based on performance and career progression
Introductory training program for our proprietary systems
Opportunities for career progression and advancement
Flexible Time Off
Shift is eligible for a weekend differential of 10%

Company

PRIME Research Brazil

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A PRIME Research é uma empresa do Grupo Cision! Somos líderes mundiais em pesquisa estratégica de comunicação, fazendo a diferença para mais de 500 empresas.
dateFounded in 2011
location
São Paulo, São Paulo, BR
people-size11-50 employees
web-link
https://www.cision.com/

Funding

Current Stage
Early Stage
Company data provided by crunchbase