T-Mobile · 1 day ago
Sr. Program Manager, Retail Operations | Multiple Positions Available
Frisco, TX
Full-time
Onsite
Mid, Senior Level
$83K/yr - $150K/yr
4+ years expT-Mobile is a leading telecommunications company that invests in its employees through comprehensive benefits and growth opportunities. The Sr. Program Manager for Retail Operations will lead programs aimed at enhancing the sales process and improving customer experience, collaborating with various teams to ensure program goals are met and sustained.
InternetMobileTelecommunicationsWireless
Responsibilities
Provide strategic direction for sales programs to achieve lifecycle management objectives and improve program outcomes
Lead planning efforts to support various workstreams and key business areas, ensuring alignment with program goals
Conduct operational assessments to identify risks and gaps, proposing solutions to partners and leadership
Measure results and communicate progress and insights to leaders
Also responsible for other duties/projects as assigned by business management as needed
Qualification
Required
High School Diploma/GED (Required)
4-7 years - Experience in organizational programs, project management or related area
2-4 years - Supervisory or program management experience, including cross-functional management
Less than 2 years - Wireless Telecom experience a plus
Change Management (Required)
Project Management (Required)
Cross Functional Relationships (Required)
Program Management (Required)
Communication (Required)
At least 18 years of age
Legally authorized to work in the United States
Preferred
Project Management Professional (PMP) (Preferred)
Benefits
Medical, dental and vision insurance
Flexible spending account
401(k)
Employee stock grants
Employee stock purchase plan
Paid time off
Up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care
Enhanced family support
Childcare subsidy
Tuition assistance
College coaching
Short- and long-term disability
Voluntary AD&D coverage
Voluntary accident coverage
Voluntary life insurance
Voluntary disability insurance
Voluntary long-term care insurance
Mobile service & home internet discounts
Pet insurance
Access to commuter and transit programs
Company
T-Mobile
T-Mobile is a telecommunications company that provides wireless communication services, including mobile phone and internet services. It is a sub-organization of Deutsche Telekom.
10001+ employees
H1B Sponsorship
T-Mobile has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (533)
2024 (457)
2023 (433)
2022 (674)
2021 (522)
2020 (320)
Funding
Current Stage
Public CompanyTotal Funding
$17.37B2026-01-05Post Ipo Debt· $2B
2025-10-06Post Ipo Debt· $2.8B
2024-09-23Post Ipo Debt· $2.5B
Leadership Team
John Saw
President of Technology, Chief Technology Officer
Peter Osvaldik
EVP & CFO
Recent News
2026-02-06
2026-02-06
Company data provided by crunchbase