Advance Rehabilitation Management Group · 9 hours ago
Office Assistant
Advance Rehabilitation Management Group is a physical therapist-owned company providing exceptional physical therapy services since 1998. As an Office Assistant, you'll play a crucial role within the outpatient services team, focusing on delivering outstanding customer service and managing patient interactions.
Health CareHome Health CareHospitalityMedicalTherapeutics
Responsibilities
Provide exceptional customer service, managing patient interactions both in-person and over the phone
Handle administrative duties including, but not limited to, appointment scheduling, registration verification, and payment processing
Maintain staff productivity by effectively managing therapists' schedules
Act as a liaison between therapy staff, billing office, and MD offices
Qualification
Required
Proficiency in Microsoft Office (Word, Excel, Outlook)
Highly organized and skilled in managing schedules
Ability to multitask and meet clinic scheduling goals
Excellent interpersonal skills, demonstrating initiative, good judgment, and attention to detail
Strong customer service skills, both in-person and over the phone
Proficient typing skills
High school graduate
1-2 years experience in a front office setting
Preferred
Additional education (college or healthcare technical school)
Experience in a healthcare environment