UNITED GRINDING North America · 8 hours ago
Program Manager
Miamisburg, OH, US
Full-time
Onsite
Senior Level
5+ years expUnited Grinding North America is a leading company in the precision grinding industry, and they are seeking a Program Manager to lead high-impact projects for their High Precision Grinding Machine sales. The role involves managing a team of Project Engineers, coordinating cross-functional collaboration, and ensuring customer satisfaction through effective program management.
Manufacturing
Responsibilities
Lead customer programs consisting of multiple engineered-to-order equipment projects
Manage and guide a team of Project Engineers, providing oversight, coaching, and support to ensure consistent execution
Coordinate cross-functional collaboration between engineering, manufacturing, supply chain, sales, and service teams
Drive alignment of individual projects with overall program goals and customer expectations
Serve as the main point of contact for escalations, ensuring customer satisfaction and timely issue resolution
Develop and manage detailed program schedules, budgets, and resource plans
Track program performance using customer-focused KPIs (e.g., delivery lead time, quality metrics, customer feedback)
Promote standardized project management tools, methodologies, and reporting across teams
Champion the customer perspective, ensuring project decisions are aligned with long-term customer value
Identify risks and dependencies across projects and lead mitigation planning
Qualification
Required
Bachelor's degree in Engineering, Operations, or Business
5+ years of experience managing complex programs in industrial equipment, machinery, or manufacturing
Demonstrated experience leading technical project teams, especially Project Engineers or Project Managers
Experience with project management tools (e.g., MS Project, Smartsheet, Jira)
Familiarity with ERP/CRM systems (e.g., SAP, Salesforce)
Preferred
PMP certification
Advanced knowledge of CNC grinding machine components, repair and assembly, wiring, sheet metal working, machine plumbing apparatus, power tools, lathes, welding equipment and drill press operation
Company
UNITED GRINDING North America
UNITED GRINDING North America is a machinery company that provides tool grinding, and flat grinding services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jürgen Kulbe
CFO
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