Viasat · 15 hours ago
Field Technician
Broussard, LA
Full-time
Onsite
Entry, Mid Level
$22.60/hr - $36.06/hr
2+ years expViasat is a company dedicated to delivering innovative communication solutions globally. The Field Technician role involves installing, maintaining, and repairing satellite communication systems while providing high levels of customer support and engagement during service delivery.
InternetOptical CommunicationTelecommunications
No H1B
U.S. Citizen Only
Responsibilities
Perform customer support activities involving the service, installation and trouble-shooting/repair of stabilized satellite communications systems, Cisco VoIP telephony systems, Internet services, Intercom Systems, networking applications, and two-way radio systems on land rigs, Land production sites, and offshore locations
Provide technical support and resource to ensure delivery of service
Ability to take job ownership throughout completion which includes: Time Sheets, Inventory Documentation, and Field Documentation
Installation, commissioning, and maintenance of fixed and stabilized satellite systems, including configuration, test and faul findings of satellite modems, C, X, KU and KA Band RF units
Provide assistance to other Field Technicians during the installation, commissioning and maintenance of fixed and stabilized satellite systems
Act as liaison with clients and other groups within Viasat to ensure the timely delivery of service
Align with all safety requirements implemented by employer, customers, facility owners or venders involved in the employee's daily tasks
Ability to finish required paperwork accurately, legibly and obtain proper approvals from job site location management
Communicate job progress to customers, Viasat Job Manager and Technical Service
Qualification
Required
2+ years' experience in radio frequency communications systems
Previous experience installing, commissioning and fault finding with stabilized satellite systems and equipment
Demonstrated ability to follow all safety requirements implemented by employer, customers, facility owners or vendors involved in the employee's daily task, including but not limited to, PEC/ISN, H2S, Water Egress, Lock Out/Tag Out, First Aid/CPR, Lifting, Fall Protection, Climbing Techniques and etc
Working knowledge of test Equipment - able to use a range of suitable test equipment including Spectrum Analyzers, Power Meters, Wattmeters etc
Ability to install and fault find on typical radio maritime installations (LOS, VHF, UHF)
Solid understanding of VSAT systems and related equipment as well as computer and IP Networking skills
Proven ability to install, commission, and fault find VSAT systems and equipment
Experience with and interest in commercial-grade satellite communications systems and Cisco networking equipment
Validated experience in proper usage of a variety of hand tools
Ability to meet both customer and company demands within a short time frame
Demonstrated experience with Microsoft Word & Excel
Proven experience in a customer service environment
Solid verbal and written communication skills
Active and valid US Passport AND TWIC Card or ability to obtain when administratively feasible
Valid state driver license and good driving record
Candidate must be available for on-call twenty-four (24) hour a day/seven (7) days a week, except for periods designated by the service supervisor
Must be able to lift 75 lbs. and have the ability to climb structures as required on land and offshore, installing communication and antenna systems
Associate's degree in Electronics, Engineering, Telecommunications or related technical field or equivalent work experience
US Citizenship required
Ability to travel up to 100% both domestic and international when on shift
Preferred
OIL & GAS FIELD EXPERIENCE STRONGLY PREFERRED!!
Demonstrated experience in computer networking systems and components
Previous experience of PBX's, routers, TCP/IP, PA and radio systems
Associate's degree in electronic/engineering/telecom or data networks
CCNA and Microsoft Certified Professional (MCP) certification
Benefits
A range of medical, financial, and/or other benefits
Company
Viasat
Viasat is a global communications company that offers satellite services.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$3.16BKey Investors
UK Space AgencyNASA
2025-11-21Grant· $1.15M
2024-09-09Post Ipo Debt· $1.98B
2023-09-13Post Ipo Debt· $733.4M
Leadership Team
Andy Lincoln
Chief Engineer
Don Buchman
President Aviation
Recent News
2026-02-03
2026-02-02
2026-01-24
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