Banterra Bank · 1 day ago
Communications Coordinator
Banterra Bank is seeking a Communications Coordinator to promote a positive image of the company through effective internal communications. The role involves managing communication channels and creating engaging content that aligns with the company's mission and values.
Financial Services
Responsibilities
Develop and execute communication strategies that reinforce the company’s mission, vision, and values
Partner with the Communications team to ensure all messaging supports organizational goals and maintains consistent standards
Manage and continually enhance internal communication channels—including newsletters, the intranet, and other designated platforms
Create, review, and coordinate content for internal communications such as memos, newsletters, videos, and presentations
Support and maintain internal communication brand standards to ensure clarity, accuracy, and consistency
Monitor team member feedback and recommend updates to communication strategies when appropriate
Collaborate with all departments to guide, develop, and publish engaging, accurate intranet content
Work cross functionally to produce internal articles and other communication materials
Write clear, concise, and compelling content across all internal communication formats, demonstrating strong grammar, editing, and storytelling skills
Assist in delivering leadership messages, ensuring key strategies and updates are communicated effectively throughout the organization
Oversee the intranet communication channel, including content posting, page updates, and ongoing site development
Assign tasks to direct reports and provide ongoing support, coaching, and performance oversight
Provide constructive feedback to Communications team members through evaluations, coaching, and corrective actions as needed
Perform specialized or confidential clerical work, including drafting correspondence, memos, forms, and reports
Assume responsibility for special projects as assigned
Qualification
Required
Bachelor's degree in Communications, a related field, or a commensurate combination of education and experience required
Direct experience in internal communications, strategic planning, or a related field required
A strong understanding of project management principles
Demonstrated copywriting, proofreading, and editing skills
Experience in various design and content creation programs, such as Adobe Creative Suite, Canva, and PowerPoint
A highly organized approach to work, with the ability to clearly define inefficiencies, offer appropriate solutions, and document processes
Change management skills and the ability to effectively help team members adapt to new policies and procedures
Confident decision-making abilities and the skill to use sound judgment about the timing of choices; particularly the ability to make informed, responsible decisions with limited information or under considerable amounts of stress
Strong critical-thinking skills and the ability to analyze potential project outcomes with the adaptability to redirect attention as needed to meet targets and deadlines
Excellent communication skills and the ability to communicate effectively, verbally and in writing, within the organization at all levels
A positive and proactive approach to work, demonstrating enthusiasm, adaptability, and the ability to maintain composure and professionalism in stressful or adverse conditions
Proficient computer literacy, including comfort with Microsoft systems and Office Suite
Intermediate typing skills to meet the needs of this position
Current driver's license and reliable transportation with appropriate insurance coverage; additionally, the ability to drive occasionally while performing assigned duties and responsibilities
The ability to work with minimal or no supervision
Preferred
Project management certification preferred
Experience working with remote and hybrid national teams preferred
Company
Banterra Bank
Banterra Bank is a bank providing consumer lending, mortgages, and financial services.